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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 36,571 reviews
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, great graphics. Nice design. Easy to setup. Don' like the fact that the games are a lot larger in size which means you almost need to have an external hard drive even with the 1 TB internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old school DVDs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online ordering and store pickup was easy and convenient! The Xbox was easy to setup and works great with my old school DVDs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance, I can't really get the full 120 out of it yet as I need a new television, but games run smooth and I've had no issues with heat so far. Overall the console is very cool and the temperature has a normal warmth for something its size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an Xbox one x, the load times are amazing. Easy interface to work with, I'm very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to place my order online and pick up my package in my local best buy, had no issues, would definatley buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 of these and they work flawlessly with no issues, and paired with the right tv (4k120hz) everything looks awesome. I’ve found that the Xbox is easier to use than the PS5. I h e both and I’d say I use the Xbox 80-90% of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great for the whole family. Multiple people can have accounts to play their own games. Controller is not compatible with older battery packs from old xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox out there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox out there! Just needs a clean up every couple months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Getting used to the interface but overall great purchase. The controller isn’t that great in my opinion. But that’s about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the consle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works awesome and there was no damage to the packaging or console. I love the product and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X is The Waveee!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! I am playing all of my old Xbox original games to the latest Xbox Series X/S Enhanced games. If you can find one, definitely grab it! You can also use the Microsoft approved Dev Kit App ($20) to play Nintendo and Playstation games as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dean,

      The backward compatibility of your new Xbox Series X Console shouldn't be overlooked! Not only is it optimized to handle all of the exciting next-generation gameplay of the future, but to also amplify and enhance older titles to look and play in a whole new way. We're thrilled you are enjoying the experience! Thank you for sharing your feedback with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x, i love it. Awesome product, if you’re an xbox person. The graphics are amazing. Game play is great. A+ product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Console, Stunning Performance. 10/10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about getting this console when there’s more in stock, please do it. The Xbox Series X is definitely the strongest console out there and the performance is mind blowing. It’s a HUGE jump from the Xbox One to the Xbox Series X. Highly recommend it! You’ll love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Series X! We're glad that you're enjoying its performance and hope you have a lot of fun playing games on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Box of the Future

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional console with a simple yet great design that has excellent capabilities for modern games and handles 4K just fine. What is packed into this “box” is awesome and Microsoft has done great at keeping it simple but improving on performance in every area.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jonathan,

      We appreciate the kind words! We're proud of the powerhouse we've put together in your new Xbox Series X Console, and couldn't be happier to hear you have found it to suit your needs as a next-generation gamer. We're thrilled you love it! Thank you for taking a few minutes from your day to share your thoughts. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy the process was to pick up my new xbox! It was in perfect condition and its running amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game. He said the performance of this game is so much better than the Xbox one he previously had. It boots up a lot quicker and everything about it is better than his last game. I did notice that this game generates more heat and makes his room a bit warmer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to purchase an Xbox through the best buy app. Spent all day refreshing until I was finally able to get one. Compared to my old xbox it is way faster and smoother. Easy set up and was able to transfer all my apps and games. Took about a day but we'll worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a better buy than the ps5, graphics and game selection better, also xbox game pass ultimate is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is a great console you want to play your disc games. I bought it so I can play my Xbox 360 games again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster compared to One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster loading times compared to One X. I play Battlefield 1 and what used to take 5,7, or even 11 minutes to load online multiplayer now it's reduced to 20 seconds. So for that alone, for me, it is worth the purchase.

    I would recommend this to a friend