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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 36,574 reviews
  • Rated 5 out of 5 stars

    Next gen! Loving the overhaul on backwards comp.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation of consoles is a huge leap from last gen. The Series X takes everything I love about the Xbox One X and amplifies it further. I love the auto HDR feature for older games, quick resume is an awesome feature, and smart delivery is ingenious. Also big fan of Game Pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X is a must

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I had upgraded from a project Scorpion and don’t regret it. Fast and the quick resume feature is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and ease of use upgrades from the last few generations of the Xbox are remarkable. It is much easier with all the newer wireless peripherals to set all that up and the load times are at least 5 times the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox you can buy. Cool looking machine with great processor. Works well in any room of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console the speed is great and the quality is great would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Powerhouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of giving money to video card manufacturers. This works great! No problems, runs smoothly, and loads quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its xbox. Best buy had a great deal going and i couldnt resist. It was time for an upgrade and xbox delivered. I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system and pickup was quick and easy. I’ve been a PlayStation guy for a long time but I may be coming back to the Microsoft side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Graphics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a console upgrade for quite some time. I did extensive research and decided to go with the Xbox X series. I am very happy with my choice. Super fast load times for games and the graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox always bring smiles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console made someone very happy today. I was glad to pick this up for a special kid. I’m glad there was some in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth wile purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the system has allowed me to put off getting a pc due to the output of this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft gets it right!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent next gen system. Zero issues. Really appreciate Bestbuy doing everything possible to block scalpers/bots and allowing me to snag this game system. Bestbuy deserves our support, they are trying their absolute best to compete and I appreciate their effort and support.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Vincy,

      We are happy to hear that you are enjoying the Xbox Series X. We hope everything continues to run smoothly. Thanks for sharing!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    overall pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gaming is great, but streaming video services isn't the best at times. Would also recommend getting extra storage as the storage capacity still isn't that great when you purchase games that have large installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenomenal gaming experience. I love that it's also "backwards compatible" so I can still play my Xbox 360 games, as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system, but needed more storage for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item, however… games error out and I get kicked to the Xbox Home Screen often. The storage on the hard drive is minimal. With the size of games nowadays, a 10tb should be standard. The controllers are basically the same, EXCEPT Microsoft decided to make the tabs on battery compartment cover different so that current rechargeable battery packs couldn’t be used. That’s just wrong. And the fan puts out some heat…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love x box and best buy they solved all issues at the desk when I couldn't find this sweet beautiful gem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s An Xbox…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he likes it for the most part. Sometimes it doesn’t read his discs and will throw some kind of error code. I was a little disappointed that it doesn’t come with a rechargeable controller. Xbox seem to be a little behind the curve on that. There are not a whole lot of differences between his old Xbox One and the Xbox X as far as software. At the end of the day, he likes it and that’s all that matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been holding out for a while finally got one This will not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft went all out this generation!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little brother and he loves it. Two complaints I have is obviously the scarcity but also the user interface being the exact same as the Xbox One, which isnt necessarily a bad thing since it is very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home run MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can i say? Its Xbox, its Microsoft. They swing and never miss. This is my 6yr old's first full console and we have loved playing together.

    I would recommend this to a friend