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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 36,571 reviews
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the new Xbox series X. Fit and finish is a big improvement and overall design is great. The 4k is what makes this amazing. I use for gaming and 4k home theater. It’s been a great addition to my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with the Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game Pass and then Halo coming in the summer. You can't go wrong with the Series X. I just wish Microsoft would start including rechargeable controllers...BestBuy has a rechargeable battery pack that is reasonably priced so I would recommend getting that too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say I’m not disappointed at all and with game pass it’s a way better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, very easy to set up. Graphics look great games load super fast and the controller is a big improvement over the Xbox one with the new Grips. Very happy with my purchase and am Glad to be back on Xbox after switching to PlayStation last generation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anthony,

      We're excited to hear you are enjoying the next-generation gameplay your new Xbox Series X Console hosts, and thrilled to have you back on Team Xbox! Whether it be the optimized computing power, enhanced graphics capabilities, or improved comfort of the peripherals, there's a lot to love about your new console, and we couldn't be happier to know you have found it to your liking. Thank you for taking a few minutes to share your thoughts with us! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console , great service. Was able to get set up easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Smooth gameplay. Pickup was easy and smooth, great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has he best products and great customer service must try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I am going to keep up with my son I had to have the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Xbox purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX purchased to date. Seamless transference from One to X. Better than I could imagine. Designed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for a long time to purchase one. Now that I have. I wish i would have sooner. Super fast and nice graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy an external hard drive if you have Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to load the Series X games from the internal hard drive. I recommend an external hard drive for those of you with a large game catalog as well as those of you who subscribe to Game Pass. I picked up a Seagate Slim 2.0t for around 60.00 (the coat of a game)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Easy to purchase on the app. In store pick up was fast and a total breeze. Will be using this method from now on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Year’s Gaming Heaven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XboxX went to my Grandson. We pre ordered it and were actually at our Christiana Fashion Mall Store at 6:00 a.m. to get it. He was so happy he got one! I guess these things rank right up there with Barbie, Cabbage Patch Dolls, Ty Beanie Babies and Pokémon Cards!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, easy to set up, fun to play games on and makes any tv just like a smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for entertainment for children and young adults! I highly recommend it, so they can stay out of trouble!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working good!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is working wonders after all this time. Can't compaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pick one up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Got it since day one and been enjoying it. Boot up is quick. Haven’t had any issues with backwards compatible games. Haven’t had a new game to play to utilize its potential but I haven’t had any issues with any of the previous systems. If you have the old Xbox one or the S, get this. I came from having the original Xbox one (2013) and the X. Coming from the original 1, huge difference in graphics and anti-aliasing. But coming for the X to the Series X, besides speed, don’t see much of a difference. Again I’m not playing any new Gen games. Just backwards compatible games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this machine works just as I expected. Its great i have not had any problems and look forward to getting a chance to using it more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as promised. Quick resume is awesome. Speed in loading times is a whole new world compared to last gen. Plays old games so much better. Great for my backlog of games. Now for the next gen games to come to really see what this box can do. Gamepass,Gamepass,Gamepass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming at its best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is night and day difference with gaming on the series X and the one X that I owned earlier. The refresh rates plays a major role in gaming and games that are optimized for Series X/S has to be played on this console top get its full immersion

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sanjay,

      We're thrilled you've noticed the major gameplay and graphic improvements we've made in your new Xbox Series X Console! It's a true beast of a gaming machine, and powerful enough to handle all of the exciting twists and turns associated with next-generation gaming. We're excited to be a host for your experience! Thank you for sharing your feedback with us, we appreciate it. We're glad it was a good investment for you and your home setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft