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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 36,759 reviews
  • Rated 5 out of 5 stars

    Amazing haven’t had one since 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they have game pass it’s basically Netflix but for games this so quiet compare to ps4 it can run 120hz it has old xbox360 games in the store it’s pretty great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah yes, the console that changed the face of gaming this gen. While it may not have any first party games at the moment. It will still boost the speeds and specs of the previous gen games. Keep in mind that companies are pushing out visual updates that will say “Series X”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console . Kid loves it and plays remotely w his friends …too much in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality system with great graphics. Lots of games to select from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most wanted gift for the holidays

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the most wanted gifts and most difficult to get gifts, but if you purchased it, it is a good accessory for your entertainment with excellent quality games, streaming apps, 1tb capacity and integrated blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast new console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console looks and runs great! Controller feels amazing and games all look good on the console. 4K blu rays run good on this Xbox and the menu navigation is much faster than even the Xbox one X with the new solid state hard drive. I recommend picking up this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was easily and the buy online pick up in store option was very fast and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next generation console. The only problem I have is my controller drops connection for some reason on occasion. It says it’s still connected and the game even continues (usually they pause when they don’t detect a controller), but hopefully that gets patched soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was always a PlayStation guy.. I have had both consoles for the past two generations but this time I'm turning toward Xbox as my main. The interface the quality of titles and game pass as well as the features in this console have me hooked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 of them. Great consoles. Have had an xbox since they came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Getting used to the interface but overall great purchase. The controller isn’t that great in my opinion. But that’s about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to this Xbox has changed my gameplay and experience. It’s worth it and I have no complaints on performance, but I do recommend buying more storage for multiple heavy games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade and Then Some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy is as advertised! Graphics look amazing and the load times are super fast. I could immediately tell the difference between my old Xbox One and the Series X. If you are lucky enough to get one of these in the restocks, you don’t need to think twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all I love playing on my Xbox. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X has been great so far. Have not used it to its full potential yet, but it has been fun for my son and I! Upgraded from the Xbox One and it is definitely a better console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but one moderate issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and as expected. But there is one issue I keep having and it occurs when my controller runs out of battery. When I switch out the old batteries with fully charged batteries my controller will not reconnect to the Xbox. This happens every time that the batteries die. Turning the Xbox on and off, the controller on and off, and restarting the Xbox do not help. Even using a USB to plug directly into the Xbox doesn't work. The only work around that I have found is that you need to unplug the Xbox and plug it back in. Then the controller will finally reconnect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great customer service/love their pick up set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck! Very good quality and processor and looks amazing on smart high definition TVs. Very happy with this holiday purchase. Also really appreciate Best Buy and their pick up process - Went very smooth and I was in and out of the store in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My baby" love her sooo much, I have had every Xbox console. This is a powerful,great looking beast of machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox came in perfect condition and got here in time for NCAA release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X only complaint is the controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the console. The only thing he doesn't like is the controller. The controller sensitivity is horrible.

    I would recommend this to a friend