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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 36,571 reviews
  • Rated 5 out of 5 stars

    It’s Fast!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s FAST! I have been playing CyberPunk 2077 on both the Series X and Xbox One. The series X blows the One out of the water in loading the game, refresh rate, picture, just everything! It’s a must have if you want the beat gaming experience. I’ve had zero issues with mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. May not feel Or see the difference when you power up but when you're in a game you'll truly feel that it really is the next gen. So thank you Microsoft team! Also, thanks to bestbuy for their professionalism and great customer service. Keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forza and Halo are amazing on this! Easy to setup and great to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics. The load times are much quicker than the Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily competes with PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console when you pair it with Game Pass Ultimate subscription service. The Series X doesn't get as much acclaim as the PS5 but offers just as much, if not more. With EA now part of Game Pass Ultimate, the subscription service adds value that the PS5 has yet to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home run console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing. We have such a large library of games now, and it runs very fast, cool, and the most visually stunning games. Pretty much a must have for any serious gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the old, first gen Xbox. This series X is incredibly faster and in every way possible better. I was lucky to catch a restock (roughly 12/2pm Est) and was blessed with a pickup date shortly after. Hopefully you get lucky because this Xbox is 110% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Hole for Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real life! Let me tell you. I should've been bought this! Free time is out the window!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing difference vs the Xbox one s. Unfortunate that Xbox is forcing people to buy a new console to play the new games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing purchase of my life. Works perfectly, great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is the new KING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say other than a massive increase in performance from the previous generation while maintaining all the great experiences we were used to. Higher FPS at resolution than Sony too. Now all we need is to have some more of them available for the masses!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you love it! From increases in computing power, to optimized user interface and graphics capabilities, to improvements in FPS, we're proud of the package we have put together in your new Xbox Series X Console. We're excited you were able to get your hands on one! Thank you for taking a few minutes to share your experience with us. We really appreciate hearing back from the community, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Really good to have it as a secondary device along with a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy curbside pickup. Once I put it in the cart Best Buy kept it in there until I checked out. Once i purchased i realized i forgot to add my geek squad protection and was able to add it on after the fact. I love the new Xbox and am thankful they had it in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X day one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son it was a quick and easy order on line thee only store I was able to purchase from after hours of looking on line to purchase. My son got his day one console and is very happy as am I with my purchase with Best Buy. Always the best store to shop on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it from Bestbuy when nobody had them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get his from BB when nobody had any stock. It came with a financing agreement that included the Gamepass Plus! What a great deal on a great console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Series X - Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing item was shipped on time. Very happy would recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new XBOX... I've had every XBOX since it was first release, and this one is by far the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Xbox Series X. The launch lineup is VERY light to say the least, but I have enough to keep me busy and entertained. Thuroughly enjoy playing my older xbox games on the newer/faster technology. Some complain about the lack of an enhanced UI. Why mess with something that works? They've kept it simple so anybody upgrading from Xbox One will have an easy time finding exactly what they want. Setup was super easy. Disk space is a concern, but it's nothing different than PS5. Need more games from devs that take advantage of the hardware. The future should be bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Huge Step Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X Series delivers generally as promised. It is a huge step up from my pold Xbox One, Load speeds are much faster and graphics are much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal I bought this same thing 2 years ago saves me money in the long run

    I would recommend this to a friend