Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 36,759 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the new Xbox Series X and how much better and faster it is than the Xbox One X. Probably my favorite feature of the new Xbox is the quick resume that allows you to pick up where you left off without having to wait to load through the menu again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wells,

      Thanks for taking the time to share your thoughts! We are happy to hear that you are loving the Xbox Series X, especially the quick resume feature. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox x/s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , quiet and powerful! This xbox is out of thos world with its new features and S design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox in loved

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great staff at best buy never been so much easier to order onlime and be ready to pick up your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass is a gamechanger

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is a gamechanger. Excellent xbox console. Quick resume is amazing. Great games and great tried and true controller. Cuts through games at 4k like butter. 120+fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Enjoyed every minute playing. Xbox has done a great job with their games. Best Buy also had it ready fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine. Easy setup and in my opinion the new d pad is perfect for fighting games. I'm a little disappointed they didn't overhaul the game capture features. Hopefully they will get addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, the storage it has is so good plus the quality of gaming with the 4k graphics is insane. Game pass is also a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming console

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is the best console going today glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Struggle to find

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not someone that joins the Xbox vs Playstation battle. I have both and I love them. I couldn't decide so I got whichever one I could get my hands on first. And this was it. Definitely a great purchase. Runs so fasr barely any loading times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Online Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with huge functionality and media integration. IMO the first party exclusive selection isn't as good as PS5, but the online experience is much better, especially with Xbox Game Pass Ultimate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hardware but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox Microsoft has made so far. CPU, GPU, SSD Memory will make upcoming games exciting but current events are underwhelming. There are no games exclusive to the Xbox Series X that will take advantage of the hardware. Its disappointing at the moment the wait is real and anyone interested we'll have to wait a couple of years to see next gen. The console gamer will buy this system but as an average gamer they can wait tell more exclusive and compelling games that will take advantage of the hardwarecome out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite Upgrade from the Xbox one. Fast load times and downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series Z

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system! When I ordered online Best Buy made me do curbside and Im glad they did. Was worried about leaving with it. As soon as I pulled up and said I was there they brought it out almost immediately. Would recommend buying anything from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Now Own a Next Gen Console!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get one finally! Thanks Best Buy! Microsoft’s next generation gaming console. Gaming at its finest. The SSD is a true game changer. Can’t wait to see what titles come out in the next couple of years. It’s going to be a blast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and responsive!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to play games at 4k 120fps. Just make sure your tv is also capable of the spec listed for the console. Otherwise, you can't use it to its full capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's fast, and I'm enjoying my Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is so much faster than my old Xbox One S. I had no idea the difference in speed and graphics would be so great until I hooked them up and compared them side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next-gen console

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty wonderful all around. The Dolby Vision and few other technical capabilities over the PS5 are a nice touch, but I still find myself gravitating back to my PS5. That’s just personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit for our family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to upgrade my internet service for it to perform faster but its a good fit for the kids in our family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console Stronger than a PC of the Same Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Loads almost every game I own as fast as my PC and with my 4k TV the games look great comparable to high settings on PC but not at ultra yet, maybe when games come out that aren't available for last gen the graphics will be at that ultra level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My family loves the and could not be happy! Best Buy was great to work with.

    I would recommend this to a friend