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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 36,574 reviews
  • Rated 5 out of 5 stars

    Still very good after more than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X was a changer that enhanced the quality of gaming in our house. Still very impressed after more than a year. Highly recommend it if you are an Xbox user or in the Microsoft ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about this console. With Gamepass Ultimate, I've been able to play almost every game I want without paying any extra. Playing Ori on 4k/120hz was a pretty awesome experience. Also, using the app to download and manage games is cool too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the the XSX for a month now and so far so good. I currently own it along with the One X and honestly while great, it not the largest jump. I will say that older games do play better and (Shadow of the Tomb Raider) the FPS boost is a real plus. The 4K Blu-ray player is a little wonky and is very selective on the discs that it chooses to play. I am genuinely looking forward to the rollout for the Next Gen games which seems to be coming out in the next year or so. Otherwise 4/5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console works very well graphics are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Excellent service the very attentive staff to resolve the concerns I liked to buy in this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and improved xbox shows a significant upgrade to the previous console, the immersion presented in gaming is astronomical, i originally bought this for my son, but looks like he longer has a console since i play it the majority of the time, love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear you are loving the upgrade to the Xbox Series X. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have both a Ps5 and now this but havent logged into PsN since my Xbox arrived. Definitely worth grabbing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good box cheap controller but nice system but very bad joy sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse of a console in a small package.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great alternative system to play your games without spending $$$ on a high end gaming PC. System boots up and loads games way faster than my aging Xbox One S 500GB system. Certainly smaller and more compact then that odd looking "Air Purifier" style PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAM MICROSOFT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say next gen all day, this is a nice powerful unit, though they don't have a lot b of exclusives yet, the game pass ultimate makes up for the lack the cataloging is worth I think and in my personal opinion this unit is better than the ps5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are happy to hear you are enjoying how powerful the Xbox Series X is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Hardware but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox Microsoft has made so far. CPU, GPU, SSD Memory will make upcoming games exciting but current events are underwhelming. There are no games exclusive to the Xbox Series X that will take advantage of the hardware. Its disappointing at the moment the wait is real and anyone interested we'll have to wait a couple of years to see next gen. The console gamer will buy this system but as an average gamer they can wait tell more exclusive and compelling games that will take advantage of the hardwarecome out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grapichs on the xbox , it would be nice if the xbox controller had the mic integrated like the ps5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love this product! Very easy to use and looks great in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console stays quiet all the time, games look amazing, games play much smoother and overall it is just much faster. Just wish I had a 4k 120hz TV to take full advantage of the power. I also wish it came with more storage but 1Tb works fine for me as of right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest loading game console EVER. Made specifically for gamers in mind. Great for endless ours of entertainment and even better online. The preordering was a little tricky but once I got mine in cart it was smooth sailing from there. Definitely would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console it runs perfectly and I haven’t had any issues with it I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty great very fast and fun to use with the fast processor works way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a return and was out the done in about 3 min

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was super fast. Had an extra Xbox as a gift for Christmas. Made the return in record breaking time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Works great. Staff was easy to work with. Pick up a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Now Own a Next Gen Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get one finally! Thanks Best Buy! Microsoft’s next generation gaming console. Gaming at its finest. The SSD is a true game changer. Can’t wait to see what titles come out in the next couple of years. It’s going to be a blast!

    I would recommend this to a friend