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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 36,572 reviews
  • Rated 5 out of 5 stars

    A massive upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been so much fun to use and such a large upgrade from the base xbox one. I wouldn't have gotten this console if not for Forza Horizon 5, and I'm very very excited. Thanks, Best Buy, for letting me pick it up two days early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works amazingly well and lets me play all of my favorite games at 120 frames!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received Nov,10th. So far so good. Some glitches but expected on a new console. Having game pass is a need at this point. But that isn’t a bad thing. You can try several new games and any of the X/S enhanced games. Just waiting for more exclusives to drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continuing the tradition of consoles!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues out of mine. Some people are having issues and having to send them back. I think that's oar for the course on launch of a new system, there are bound to be a few lemons in the bunch. That won't make me not buy from Microsoft though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game System to play, I love playing online games with my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for an Xbox since it came out and I finally got one. This store is one of the few locations that has them in stock and limits the number of xbox’s that can be bought per person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful, deceptively compact machine. Great value if you subscribe to Game Pass. While it's a bit lacking in next-gen optimized games for the time being, it makes up for it with improving backwards compatible games like no other console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working and viewing experience with this console! I love how fast it is and easy to set up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it plays new and older generations of xbox games, great for new snd old gsmers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids and I am enjoying it as much as they are. Quality gaming system with quality games. A win win as always with x-box!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A powerful new member of the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great and powerful console. The set up couldn't be easier or quicker and moving your game library over is fast and painless. It is ok to hold off for now and the true power won't be utilized in games for a while and there aren't any HDMI 2.1 port monitors that are readily available. But, when you do play it for a bit, you'll fall in love with the automatically better graphics and responsiveness while features like quick resume and the faster downloads make pulling in tons of games from Xbox GamePass and will never want to backtrack to your One X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Series X! It's great to hear that it was easy to set up and start using, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    nice update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the improvements on this new xbox the times between turning this on and playing are really fast. I also like the dolby in comparison with the ps5 for playing with a surround sound that supports dolby its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, games play great and doubles as an entertainment center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jade Empire and others renewed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reverse compatibility is a huge feature for us. Playing our original library of Xbox games going back to the first and games like Jade Empire is fun. Setup was very easy and user friendly. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it been great to me. Fast loading times for sure compared to the Xbox one so that’s always a plus. Only thing is they kept the same interface as the Xbox one which I wish they could have changed. But it oh well maybe that’s just me i still enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what I wanted. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combining fast loading times with 12 teraflops of graphics power, the Xbox Series X has everything from the latest first-party Microsoft releases, to venerable Xbox 360 games running smoothly, with a layer of auto HDR enhancement added for good measure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve bought. I own both the Xbox and PS5 but use the Xbox way more due to the speed and play style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I had a console was the Xbox 360 and now with the game pass I really enjoy the series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with our Series X so far. The load times are much faster, and the graphics look great.

    I would recommend this to a friend