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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Microsoft killed it with this one. Thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything i expected to be and more and it came just like in the photos and clear and smooth gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my Xbox One X. Faster downloads, super crisp and clear graphics, and way better game play. Would recommend. Only negative is the storage. The external storage drive is way to pricey.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      We're thrilled you are enjoying the exciting gameplay your new Xbox Series X Console hosts, and happy to receive your recommendation. Thank you for sharing your feedback! We know storage space can sometimes be hard to navigate, so we've put together a helpful resource. Below is a link to our collection of how-to guides, designed to assist in creating the perfect environment. Find all you need to maximize your space, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Game/video play

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, plays games and entertains the kids. kids love to play fortnite and mine craft. where can you go wrong with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great and easy curbside pickup. And have purchased two from Best Buy. Will never do business anywhere else. I’ve also bought most of my electronics from here. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and games room smoothly just need more room for games but overall everything else is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got lucky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened there app Sunday morning and to my surprise there was stock. Checked out without a problem. Arrived for curbside pickup a week later. No problems with xbox so far. Game pass is must have. Great graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox time yay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a great price(black Friday) everything was new and pretty. And exciting lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and the wife love the new xbox. Much faster then my older xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the one the best performance and graphics. I had big upgrade from Xbox 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. Great graphics,speed and Dev mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool but I could of waited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an Xbox recently and it does have faster load times but other than that it’s the same thing as the Xbox One X. There is only 1 Series X exclusive game at the moment (The Medium) and I didn’t think it was very good. Being an owner of the Ps5 and the Oculus quest I play the Xbox the least. I’ll probably play it more when some more titles come out for it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console, can't go wrong. It's nice to see the consoles more readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my brick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ABSOLUTE BEST IN THE WORLD! I own 3 Xboxes. Xbox one, Xbox one s , and this bad boy is fast! I own all the playstations. Just buy this big brick, you won’t regret it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is a great console so far in my experience with it, I have never had any issues with the series X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box purchase - could have fooled me! Everything was like brand new and works perfectly fine. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out there and it would last for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I was able to purchase a Xbox X. Its definitely worth it. I love it! 4K imagery,superior sound and fast operating system. When it becomes available buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a year now and Is working absolutely great. It gets a little dusty but doesn’t get affected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox has won me over.....

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best and most powerful console i have ever had and very fun to play also recommend it with Gamepass makes it even sweeter I definitely recommend this to anyone who's a gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      We're happy to have earned your recommendation! The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. We're excited to hear you've already paired the two, and have been enjoying the elevated gaming sessions they provide! We're thrilled you love it. Thank you for sharing your experience! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft