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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 36,571 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox, but this one for the charity group for kids been great they love it can say enough good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love Xbox x great sound Dolby atmos and 4K HDR !!!!!! Games look and sound amazing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenager son who prefers xbox over playstation. Im surprised he able to make high honor roll in high school because he's always playing this game. I haven't play it yet but he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X and no problems so far. Past games run smooth and fast. Played Far Cry Primal as the first game and the load times were blazing. I know they are difficult to find right now but I would recommend an upgrade to this when you can

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are so happy that you are enjoying the upgrade to it and how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Console To Date

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading speeds are incredibly fast, quick resume is something I didn't really know how desperately i needed it until i started using it. If you have a tv that can handle it, the graphics are amazing! Isn't loud and doesn't get hot.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the near-instant load times and Quick Resume functionality hosted by your new Xbox Series X Console! It's packed with exciting features, and built to take on all that next-generation gaming has in store. We're happy you love it! Thank you for walking us through your experience, we appreciate your feedback. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console so far. Controller charge lasts several hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say if you are buying one of these but, you know what you’re getting into. Great system and love playing on the Xbox as I have for years. Just wish they were easier to get a hold of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons LOVE this system. My biggest 'problem' is that my sons now want a 4k TV to really optimize the gaming experience. I won't be buying another gaming system for a long time. This is an investment in the in- home entertainment experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console at a great deal only at Best Buy. With Citizens Bank no interest for 24 months. My second X-Box S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, the speed is amazing you can go in and out of games in seconds. The updated controller is really nice too, while there were not many actual changes, the overall controller feel like it is definitely made of higher quality materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new Xbox. The graphics are amazing and it’s really fast. I was so glad I was able to get a hold of one. Didn’t really like that Best Buy said they would release after 6am and it wasn’t available until 12:30 in the afternoon

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We are glad your husband loves his new Xbox Series X. We hope the graphics and speed continue to impress.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best console ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful and durable console ever. I still not used the included controller i had others controllers to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box series x is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to order one, and wow could not be more impressed.super fast loading, runs cool,I've been a xbox fan since the first xbox, they really out did themselves, this is the best console I've ever owned, thank you bestbuy and Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Xbox One online. Picked up in store a few days later. Everything was streamlined front beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can be said? Best console ever made so far. Highly recommend game pass. Also, the 4k player is solid. Could use more storage, but that's what an external is for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Xbox one was starting to have some issues, this was on sale so I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhanced playing experience over One S. My One S used to hang or become slow. Loving the performance upgrade!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X, the load times are fantastic and mind-blowing how fast it is and I love the quick resume feature and the Graphics are great in 4k as well. I heard the rumors about how fast and powerful it was but seeing it for myself takes it to a whole new level. I paid a little more than what the retail value was but to get my hands on the Series X before 2021 plus my original Xbox One started giving me problems so the decision to pay a little more to get one made it a lot easy. Love the Series X

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Definitely should get this. Last for years. Has great download speeds, graphics, and is quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better design that the PS5. It is smaller, better looking, quieter, has a simpler GUI and is much more backwards compatible. If you can't afford both the PS5 and the Xbox Series X, get the Series X!

    I would recommend this to a friend