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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34457 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 34,457 reviews
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system awesome graphics would purchase again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought a new Xbox series X. The unit itself seems to be working fine but the controller "Y" button, after 33 days, just stopped working. I called customer support to find out about replacing it and I walked away feeling like "we got your money, tough luck". They in no way seemed interested in making it right other than "Call Xbox to see what they'll do" attitude. After researching the issue online, this seems to be a problem for a lot of people. Best Buy is selling products with known issues but won't stand behind them. I rated them as poor based off of the customer support. Almost a $1000 for something I already have to fix just to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stoked about having new Xbox it’s been great console and has surpassed my standards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster loads & better graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well with my new nannocell 85 LG 55in And my 4K Avermedia capture card. The games load pretty quick when starting. Quick Resume is Pretty neat when you’re playing story mode games. System is very quiet as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console! super powerful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! always been an xbox first gamer. still will be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box Series X is amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of trying for a new gen console,Best Buy saves the day! Great system with some fantastic games. Game Pass is a crazy good value. Buy one if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Teen who loves Xbox. As always, runs great & has amazing graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this Xbox online and picked up in store in less than 2 hours. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x needs no review. We all know its perfect and is super fun to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Legacy System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. Nothing like playing 20 years worth of games on modern hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing console. I enjoy the fast load times and the ability to play a game within a minute. I definitely think next gen gaming is here and I love it! Hopefully a ps5 pro in the next few years to add to the experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the fast load times. We hope you continue to love your new console.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is been a year since I bought this for my son, he enjoy his Xbox. It's faster have more upgrades.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Series X. Console is amazing. I’ve owned and Xbox since the fist console dropped. The graphics are amazing. Only thing I really dislike about this console is how even tho you own a physical copy of the game, it still makes you upload it to system. It takes up you’re memory. It’s like they did it on purpose to make you buy additional storage units. I remember when you were just able to insert the game and play. Asides that I love my console. Super quiet unless you’re uploading a game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts and feedback on your new Xbox Series X. Due to the size and complexity of modern games, installing games to an internal drive offers the best play experience. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This product bombastic actually fantastic.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the Xbox one!!! A++ I will definitely buy again or refer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for the games!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love my series x, replace my 1X that way I can play games in a better resolution with ray tracing and for now a better 60 frames per second, until I get a 120hz tv. Seriously get Game Pass is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta Price and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox series X, and the online order and pick up couldn't have been easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One 2.0. Pretty much the same as the regular Xbox One X but much faster and better graphics. The quick resume and quick start is game changing. It’s real hard to go back and play the older console after you boot this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a gift and it’s perfect use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a gamer but this system has changed my mind! Great buy and glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the x box x worth the money Very clear picture no problems

    I would recommend this to a friend