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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36769 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 36,769 reviews
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great game system, helps me pass time and it is a reliable system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Forever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since day one I have had no issues. The gaming rocks, and the download/wifi speeds are top notch. This has been a great upgrade from my Xbox One (not 4k)!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a part of your upgraded home setup! Your new Xbox Series X Console is perfect for taking on the exciting titles of next-generation gaming, and has been designed to feature all of the power and functionality you need to be competitive. We're excited you are enjoying your experience! Thank you for taking a few minutes to share your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game console is nice. The usability for movies, entertainment and games is what I like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This next-gen system is a big upgrade from the previous version. It has very fast load times and the graphics look fantastic, just make sure you have a quality TV to bring this system to life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best present!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best present I ever gave to someone. Great graphics, controls, and memory storage. Sleek design!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox ftw

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the PS5 in shape, stronger hardware, better UI, and Absolute beast from Game Pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy you made, and the staff of that store super friendly and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping is good with Beat Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shopping experience with Best Buy. Also membership exclusive deals. This is the one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, graphics are similar to ps5, the only difference is the games. But gamepass let’s u play a lot of free games.Great companion with ps5 and switch Oled for man cave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system but lack of new/exclusive titles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design looks so basic to me, but that's a matter of preference. I do appreciate that it's smaller than the Playstation 5. Overall, the system works great with what it has to work with. The problem is that there isn't much to work with. Lack of new/exclusive Xbox Series X games make it hard to judge this early. I know over time, this will work out and it will deserve a 5 star rating. Right now, it's a glorified Xbox One X. But still, I'm looking forward to the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Will,

      We're happy to hear you have found your new Xbox Series X Console to operate seamlessly, and to hold its own in this next generation of gaming. Thank you for sharing your thoughts! While we wait on the games of the future, we recommend pairing your new setup with Xbox Game Pass Ultimate. You'll gain instant access to hundreds of top-tier games, hand-picked from across all genres of gameplay. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Right price for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with the purchase. Was able to get the memory size I wanted for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for the next level of gaming experience look no further

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fan of the next gen game system. Happy with my purchase. Been playing it very consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system worth the wait of trying to get it the only thing i would recommend is just getting the subscription with xbox then you dont have to pay the extra money for the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing I love my Xbox , thbs for having such a wonderful deal , would definitely recommend best buy to anyone !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best console in history, fast and you can also play titles from previous consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to get one of these! It plays older games like Skyrim VERY fast! Hardly have to wait when it’s loading. Looking forward to playing some newer games soon. Easy to set up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k 120fps power house!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucky enough to have got one of these you will know just how powerful and fast it is. Really stunning graphics. Plus, 4k 120fps would cost easily 4x as much to achieve on PC, so I consider it an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an original xbox for a while and decided to upgrade. Definitely worth it if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is off the chain!!!! very good unit, does not lag, works really great!

    I would recommend this to a friend