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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 34,453 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the Xbox is aesthetically pleasing to see. I bought this game console for my significant other and he loves it! Now he will be able to play the Halo game and his old Xbox one console games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, no problems with crashing or failures so far. While some people think it's plain and ugly, I appreciate the design simplicity. It's clean, simple, and optimized for airflow and cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, walks you through everything and an awesome selection of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband Loves it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband he was so happy to get it! He loves the new Xbox. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the only one that does it right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line Xbox only available from scalpers was made available at Best Buy multiple times. They do it right and make it easier to pay the right price for the right item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt have high hopes of getting a new x box console, everwhere was sold out and i was having no luck. When i checked best buy they were in stock n i freaked. So happy. Worth it and we love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear it was worth the wait! We know it can sometimes be a hassle to track these down, and we're thrilled you were able to get your hands on one. Your new Xbox Series X Console is one powerful next-generation system, and we can't wait for you to explore it all! Thank you for taking some time to share your story with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience at the store, I’ve had a good time with the console so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a ps5 and am not going to lie but Xbox has better games on Xbox gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for this to be in stock hooked into my atmos surround sound and sing 85” tv, it’s incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from One X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the One X. Picture is better and loading times are significantly faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy plug and go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth straight out the box. Easy plug and go! Updates are also quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice in video gaming. Prefect grip on the controller and in each visual enhancment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his new gaming system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and it was perfect for him. He LOVES it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift for a Teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES his new game system. He said the graphics and speed are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the PS5 and XSX. Series x is by far the better console in UI and live environment. Performance is top notch and true next gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're excited to hear you think your new Xbox Series X Console stands up to the competition! When it comes to next-generation gaming, you can truly do no better than to pair up with your new system, and we're thrilled you have been enjoying the optimized user experience and environment. We're glad you are pleased with your purchase! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    What you would expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as you would expect and the layout of the home is much better than previous Xboxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console... almost non existent load times, ray tracing, nice familiar controller, great form factor, huge game library because of backward compatibility... honestly can’t say anything bad about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One. Best thing is the loading speed! Right now, we are only using the existing games and that has made a huge difference. I am looking forward to playing new higher resolution games on our new 75" 4k TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It was a huge upgrade from my series S, a lot of storage and better graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox Series X is great. I wish they would have updated the user interface. It's the exact same as the xbox one. Makes it "feel" like they didn't really change anything regardless of how fast games load.

    I would recommend this to a friend