Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 36,758 reviews
  • Rated 5 out of 5 stars

    Super quiet and fast.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! runs well, Looks amazing and a whole lot of free games with Xbox ultimate pass. Also omg this thing is sooooo quiet I’ve played games for hours on it and never hear the fan like with my old Xbox’s in the pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the lucky ones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to score one of these! Was quick delivery (to store) and seamless pick-up (Car side pick-up). Made the little guy very happy for Christmas! Had it set up in minutes for him.....haven’t seen him since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and our son loves it. Much faster and more storage than his older one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Son Happy Dad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great service as always. Best Buy never disappoints during the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't look much like a new console when you load into the user interface but the sensation of familiarity is also beneficial. However it definitely feels like a new console, much snappier. I dont regret the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX is a good purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hardware, really only bought it to play starfield, and it was worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, speed is amazing as well as graphics. Thanks to the totaltech membership I got access to purchase my xbox series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series x

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console!!! It runs perfect. i will only need a 4k tv with a 2.1 hmi and 120 hz motion to get all the juice from the xbox experience. If you get many controller to play with your friends it will be awesome

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's no better feeling than playing your favorite title with your friends, and we're thrilled you are able to host on your new Xbox Series X Console! Thank you for taking a few minutes to share your thoughts with us. Whether it be the optimized computing power, enhanced graphics, backwards compatibility, or simply the whole package, we're happy to be a part of your next-generation gaming setup. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Impressive Next Gen Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These must noticable difference so far are losing times. There are slight visual upgrades, but that's sure to get better as developers learn the system. I like that Microsoft kept the same UI from the previous gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big step up from my last Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger improvement from my last Xbox which was the one S. Very impressed love the quick resume feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good i like playing it and im just typing to get to 50 characters . And now i have something to ignore my wife and children with signed daddy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is good. No complaints. Would recommend the xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As fast as those dumb bots buying them up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. That's the biggest difference. It reminds me of the cartridge days when you put the game in and it played without loading. If you haven't been able to get one yet, that's really the only thing you're missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and helpful purchase. 5 stars for customer service! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console great game play. I can download multiple games and still have room for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One annoying flaw

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Amazing graphics and so much storage. The one complaint I have is that connecting to the internet is a PAIN! It constantly disconnects and needs to be reconnected and takes several tries until succeeding. It would be great if an update could fix this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console, gets it done! Airflow is nice. I’ve always stuck with Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are very smooth. Easy to setup. Best buy pickup is the easiest pick up i have done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x checks all the boxes and game pass is a great value. Best controllers for fps hands down. Only if they can catch up on single player experiences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Xbox with some flaws

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing console and I love this so much. There is barely any load times, the 12 tereflops really pack a punch when you are looking for some nice graphics too. The reason I gave this a 4 star review was because my tv supports 120hz and whenever I put the 120hz mode on my Xbox always crashes. If there is a resolution to this please tell me. Other than that this console is amazing and really worth it, just be patient and do not buy for resellers that overprice their product.

    I would recommend this to a friend