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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 36,758 reviews
  • Rated 5 out of 5 stars

    ps5's best competition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much needed system to play all the new games coming out this year! I'm looking forward to Forza 5 and halo. Smaller than a PS5 and still packs everything you need! Don't forget an extra controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console is primed and ready to take on all of the exciting titles associated with next-generation gaming, and we're thrilled you are enjoying the experience so far. We're happy to be your go-to gaming machine! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, great delivery experience from best buy. Much better than my PS5, which simply collects dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome santa gift. My son loves it. Great consule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my Xbox has ran great and have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Gaming Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 fps at 1440p or even 4k for this price is a steal. High end graphics used to be PC dominant, but for this price the console performance is quite impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Video Game Console Ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely powerful, fast game loading time. Easy to set up and operate. Wide selection of Awesome games too. My family loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Scott

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the series x for my 1 of my sons lol twins with different taste lol 1 is team xbox the other team Playstation thanks again to best buy for making this possible and helping me get dad of the year award

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X - So much fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next-gen console. I upgraded from the original Xbox One and am loving every minute of it. Blazing quick download speeds. Signed up for GamePass initial signup offer, $1 for 3 months. Having a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox keeps getting better and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every generation of Xbox gets better and better. The Xbox Series X is a beast out of the box, and for a third of the price of a equally capable computer would be to play the same games. This was a great early gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two now. Smooth game play. Has all the bells and whistles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great console for videogaming, streamkng and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, limited games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for a next gen console, unbelievable value for money in terms of hardware specs. The next gen software/games catalog leaves a lot to be desired. Suer, gamepass gets you a ton of 'old' games if you haven't played them yet but rarely do any of them take full advantage of the new capabilities of this hardware (like ray tracing). In short, if you can wait - you should, if you must have the latest console at launch then go for it (provided you find one in stock).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your thoughts and feedback about your new Xbox Series X. We're glad that you're enjoying its power and new capabilities such as ray tracing support. To check out Xbox games that are optimized for Xbox Series X/S, please go here: https://www.xbox.com/en-US/games/optimized

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s an Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not an Xbox person, but my boyfriend is so I caved and got one. I don’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XboxX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot it runs smooth and quick. The graphics are great I'm impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox baby!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my son 2 yrs ago and he loves it. Just got one this Christmas for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This or the PS5?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have both the Xbox and the PS5, I feel like I can't feel a difference but i did get the xbox to play forza horizon. safe to say it's a good console that can properly support the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the console and the 1TB expansion storage card. I couldn’t be happier. Also great that EA All Access is included free now too. I highly recommend you go buy the Series X because you won’t be disappointed!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited about the EA catalog joining the Xbox Game Pass Ultimate as well! Thank you for taking a few minutes to share your thoughts with us. We're thrilled you are enjoying your new Xbox Series X Console, and have even upgraded your storage capacity. We're glad it has been a good investment for you, and appreciate the recommendation!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is been a year since I bought this for my son, he enjoy his Xbox. It's faster have more upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, trying to convince me to upgrade my current Xbox One X now! Great when paired with GamePass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Xbox series X. I got my series x and it was so smooth and the gameplay. It haves some unique features that makes it the best console so far. I rated 5 star because I can play new games current on series x.

    No, I would not recommend this to a friend