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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 36,758 reviews
  • Rated 5 out of 5 stars

    Best gift I have bought!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend and he absolutely loved it. I highly recommend buying one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wozers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loading times on this are very fast. Thegraohics are amazing, and it runs super smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from a next gen game box and more. The controller is noticeably nicer than the new PS5's. Paired with Game Pass and this previously Sony only guy is a believer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console will make a believer out of any gamer! The hosted experience is unlike any other on the market today, and we're thrilled you've found its form and features to suit your needs as a modern gamer. We're happy to be a part of your next-generation gaming sessions! Thank you for sharing your story. We appreciate your insight, and are happy to have you on Team Xbox.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was able to get one from best buy. The curbside pickup guy carried it to my car and everything. Would definitely recommend getting a console from them. The console still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are very good, specially on a 4k tv. Worth every penny so don’t let the price scare ya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a long time to upgrade from an Xbox One. Wish I had done it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no complaints. He loves it and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy excellent purchase I recommend it very good service in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fast. I like that I can play some of my old xbox games. Also it replaced my apple tv as streaming device, dolby vision and dolby atmos seem to have better performance on this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be more excited to hear you are enjoying the backwards compatibility of your new Xbox Series X Console. It's a huge perk, and we've built it in just for players like you. We're thrilled you are enjoying it! Thank you for sharing your feedback with us, we appreciate it. And, if you're looking to add a few more current and beloved titles alike to your rotation, we recommend pairing with Xbox Game Pass Ultimate. In doing so, you'll gain instant access to hundreds of player-loved favorites, hand-picked from across all genres of gameplay. Find all the info you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    So good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. If you pair this with the right monitor or tv you will be amazed with the graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service and quick pick up. No issues with the xbox and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox one series x is amazing i have a lot of fun with it and its better the PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast and smooth. Graphics nice clean, and fluid with no lag time. Fan is super quiet and keeps the system cool. Everytime I put my hand up to you can barely feel any heat. By far the best Xbox I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s time...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UI is snappy and games run fantastic, the minor tweaks to the controller are welcome with the matte triggers being my favorite change (it makes the controller feel more premium IMO). Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download speed incredible. I don’t want to say it’s hard to explain but once you use it you’ll get it. This thing is a tank. Handles games smoothly, the overlay is great, the Home Screen is waaaaaay better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox! The controllers, software, and game selection are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through hell and so many trackers to buy this for my Boyfriend, he loved it when i gave it to him on christmas! The quality and download speed is amazing. I'm glad i went through hell to make him happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ftw

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design overall. Runs strong with no issue. Xbox community keeps friendships across the world active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only console you need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful game console ever built! It’s like having s a PC you can turn on with a game controller. Best deal in gaming! So many exclusive titles available to play! Game Pass for the win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console highly request purchasing. Amazing graphics and smooth gameplay best console i’ve played on

    I would recommend this to a friend