Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 36,758 reviews
  • Rated 5 out of 5 stars

    100%

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's my preferred gaming platform, but it's also my preferred media device. It's the best all-around. Game Pass has been great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date, would buy again. We own one as well as most of our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 1TB gaming console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console!!! Purchased it with 2 years of Xbox game pass!!! Well worth the cost!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system that I bought my son for Christmas. Great graphics and game play .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the old version , fast and great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but better graphics plus no lag and faster loading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the gaming system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an xbox fan since i was a kid. Big improvements from the xbox one. Really love the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my teenager. He asked for this new Xbox last year when it was announced. I was lucky to be able to order one after hunting online. I believe set up was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Halo fan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox for my husband. Couldn't believe we found one in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The lost USB C

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all XBoxs are, clean ui and great feature for an aio. What’s lacking? USB C! To most, not a big deal. For those who have too many usb c to c cables, and drives that need usb c. I get they want to push the proprietary ssd, but I come from pc gaming, and I want my freedom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so happy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got one and was worth the 5 hour drive from fredericksburg va to mechanicsburg pa. Enough said. Just please make sure you upgrade your setup if you care about 4-8k with 120 fps.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Lenny,

      Such dedication! We're happy you are pleased with your purchase, and the next-generation gaming experience it hosts. Your new Xbox Series X Console hosts some of the more exciting gameplay available today, we're thrilled you are enjoying your time with it! Thank you for sharing your feedback with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just wish Xbox made it easier to expand the storage like old gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything perfect and in good condition the control as well! Ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Yet !!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console !! This actual might be the best console on the market … And these things are still hard to get even two years later !!! Great Buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    next gen gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    next gen gaming console. its a great system. if you're familiar with previous xbox systems, the set up is really very similar as well as the layout but the updated speed and graphics are worth the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Todd,

      Thanks for sharing your thoughts, we are so glad you are finding the Xbox Series X worth the upgrade! We hope you continue to enjoy the quick updates and enhanced graphics. Wishing you happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the PS5 and XSX. Series x is by far the better console in UI and live environment. Performance is top notch and true next gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're excited to hear you think your new Xbox Series X Console stands up to the competition! When it comes to next-generation gaming, you can truly do no better than to pair up with your new system, and we're thrilled you have been enjoying the optimized user experience and environment. We're glad you are pleased with your purchase! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The wait is over! Finally in store availability!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait is over!!! Finally got it. Thank you so much for finally having it in store where we all have a chance at getting one. Game play is great/ smooth graphics. Great controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy!! Love everything about it need a lil more storage but love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty clean cut process i got what i paid for and best buy made it easy as can be .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the series x and the ps5. I truly am enjoying the Xbox more. It just seems to run smoother. I had the previous gen but this one just seems so much more powerful and crisp. I am loving game pass

    I would recommend this to a friend