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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 36,758 reviews
  • Rated 5 out of 5 stars

    Great new console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Fast and seamless navigation. Powerful and impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing runs very smooth and haven’t run into any issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift! They love it. Fast delivery. Love shopping with Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for any age or the advanced gamer. Everyone can enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and great game play! Fast processing for all my favorite games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I could get one, but hasn’t impressed me. Load times might be a bit faster but it’s not like the Xbox One X had poor load times, and the graphics are not noticeably better. Cool to be able to say I have one since they are still hard to come by, but not an absolutely necessary upgrade right now if you already have the One X. Also, it can also act as a space heater, it gets very warm, warm air fans out from the top of the unit while in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great XSX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Games look great. All the streaming apps I need available as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, this item have met all my expectations and then some I’m very pleased and satisfied with this game system from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game will buy it again everytingnwork perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox or nothing Go Big or Go home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My business is winning because of Xbox i totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Xbox upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade from my old xbox 5 yrs old. Much faster with the SSD drive. Love the graphics and speed. I do not have hdmi 2.1 yet on my TV. That will happen this year with the new round of TV's for 2021.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves the Xbox serious X! It’s great entertainment and great for streaming too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Microsoft. Just like all of the Xbox’s before it, it has exceeded my expectation as a gaming console. Cant wait till they release more games to unveil its true potential!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x all day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was mistakenly cancelled by best buy, took a chance to check, Best buy just happened to have one for mistakes. Thank you Best Buy angels,. This thing is a beast. Xbox Series X is my new girlfriend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I've ever owned and Best Buy was the easiest way to buy one. Loads fast, looks great, and lots of games to play with new releases and backwards compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then the Xbox one S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge step up form the xbox one s. I bought a 4K tv last year and the Xbox One S is what I had before. The Xbox Series X is a huge step up. It made the tv look better as soon as I plugged it in.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Unlocking the potential of your home setup is a huge benefit of your new Xbox Series X Console. Being able to play at the highest level has never been so feasible, and we're happy to be a valued addition to your gaming experience. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    At long last!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bundled together with a controller so I didn’t have to spend anything extra really. Works fast and well responsive can’t wait for some future Xbox exclusive games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with graphics and processing power, worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to Xbox!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched back from Playstation because of Halo coming back. I was nervous but man was I wrong. I absolutely love the system and I can not say a bad word about this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an xbox, you get what you expect with a great library of games if you get game pass.

    I would recommend this to a friend