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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 36,573 reviews
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great runs everything I've tried on it very well my one complaint is the storage racket they're running on a brand new console like this 2-3 games installed and then you need to buy a storage SSD card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt have high hopes of getting a new x box console, everwhere was sold out and i was having no luck. When i checked best buy they were in stock n i freaked. So happy. Worth it and we love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear it was worth the wait! We know it can sometimes be a hassle to track these down, and we're thrilled you were able to get your hands on one. Your new Xbox Series X Console is one powerful next-generation system, and we can't wait for you to explore it all! Thank you for taking some time to share your story with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console great entertainment system power your dreams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing console very nice performance averall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the only one that does it right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line Xbox only available from scalpers was made available at Best Buy multiple times. They do it right and make it easier to pay the right price for the right item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console... almost non existent load times, ray tracing, nice familiar controller, great form factor, huge game library because of backward compatibility... honestly can’t say anything bad about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox new console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Una consola bastante potente y con un catálogo genial de videojuegos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the PS5 and XSX. Series x is by far the better console in UI and live environment. Performance is top notch and true next gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're excited to hear you think your new Xbox Series X Console stands up to the competition! When it comes to next-generation gaming, you can truly do no better than to pair up with your new system, and we're thrilled you have been enjoying the optimized user experience and environment. We're glad you are pleased with your purchase! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth this system runs, definitely worth every dollar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such and amazing product. Has everything you need to get the best gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox Series X is great. I wish they would have updated the user interface. It's the exact same as the xbox one. Makes it "feel" like they didn't really change anything regardless of how fast games load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top shelf from bill gates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming experience and I’ve crushed some hours playing on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got one and was worth the 5 hour drive from fredericksburg va to mechanicsburg pa. Enough said. Just please make sure you upgrade your setup if you care about 4-8k with 120 fps.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Lenny,

      Such dedication! We're happy you are pleased with your purchase, and the next-generation gaming experience it hosts. Your new Xbox Series X Console hosts some of the more exciting gameplay available today, we're thrilled you are enjoying your time with it! Thank you for sharing your feedback with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Grab one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great console! Moved from a PS4 to this and my only complaint keeping this from a 5 star is the blue ray app. New discs work well but older discs dvd-r in particular can be jittery. Probably a codec issue in the app. The only place for me where Sony edges MS out on hardware. Games aside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s what I wanted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously? Of course I have it 5 stars. It’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, upgraded from the xbox one S not looking back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever made, game play is perfect, no lag, perfect in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for this to be in stock hooked into my atmos surround sound and sing 85” tv, it’s incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new King of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful Xbox. I love the speed in which this system operates so much I upgraded the rest of my families Xbox consoles. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, walks you through everything and an awesome selection of games.

    I would recommend this to a friend