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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 728 Showing 14,541-14,560 of 36,571 reviews
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An elite console! Owned every xbox console variations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Step Up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A massive step up from the Xbox one, even without many launch titles. Definitely worth the money and have had no issues at all (other than some games like COD crashing due to bugs in the game).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Preston,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you haven't had any issues and are enjoying the upgrade. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vastly prefer my Xbox to my PS5 in game play and the controller. The only place Sony wins is the menu system where Microsoft needs to up its game. Otherwise 4k gaming here is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son on his birthday and he loves it. He has no complaints and likes it better than his old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his Xbox X. Graphics are amazing. Love the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this machine. it runs fast and can start most games without load screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. No complaints. Usually a playstation person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to Halo and game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a powerhouse console. I am so glad that I waited and not bought from scalpers on eBay: be patient like I was and eventually you will get one at retail price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. It definitely process a lot faster than previous systems and can switch from game to game easily. So far no issues and hope to continue. I am waiting for more games to release

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are thrilled to hear that you are enjoying how fast the Xbox Series X is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Halo/Gears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to play halo & gears again! Love the game pass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to beat for the MSRP Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I have enjoyed using this and have been able to get friends to get it too. a really great companion to PC gaming as the ecosystems are blended well together.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's nothing better than gaming with friends, and we're thrilled you've been able to host the exciting gameplay for your party thanks to your new Xbox Series X Console! When it comes to next-generation performance and features, your new system has it all. We're glad you've been pleased with your purchase! Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but I wish I looked at storage , storage isn’t that much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X 1 month review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs smoothly, quiet to a brim and the interface is snappy and eligant. Games perform authentically with no dips in the frame rate, resolution is clear and so far no defects to report here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day that I played on December 3, 2020, it blew my mind. Definitely worth $500 for this Next-Gen console. Performance 10/10, Graphics 10/10, Loading Times 10/10, Hardware 10/10. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gaming system, have been with the Xbox ecosystem for years now, it was a good upgrade from my Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love x series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this New X box series X with 4k image and super fast graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system to get hands down. Would buy another if I needed too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome!!!! It’s packed with all kinds of entertainment!!! It’ll keep you busy for hours and hours!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for playing the latest games.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading. Plays past generation games in 60/120fps. Should have included 2tb ssd instead, but I guess it would have been too expensive. Overall very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from old Xbox. So much faster and graphics are better quality

    I would recommend this to a friend