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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 36,571 reviews
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome. great graphics and easy setup . really cool games too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    riaz shah

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best staff members and product..............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pirced on sale. Best price I've seen. They shipped it fast. It's a gift so best review possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! Everything runs great. I don’t know what took me so long to make the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an xbox fan since the beginning. Love the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it one of my favorite purchases ever would recommend for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase paid online walked in picked it up. The associates were friendly asked for my code and I spent less than 10 min in there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of technology if you have a love for video games it’s a must have in the next line of Xbox’s unfortunately halo was pushed back but this console with start the year of with a bang !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Good storage. Best of all was the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a second XBOX X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second one I purchased in a week. Product is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky ones who actually got an order in beating the scalpers. Anyhow it's a good machine, but does need some exclusive games to push the console. Controller is better than the previous ones due to the textured grip and the new d-pad Super quiet so you cannot tell it is on without seeing the light. Super easy setup using the optional app. No need to sign in to your account on the actual Xbox. Everyone should get Game Pass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my sons and there friends to play on thanks best buy !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not flawless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wednesdays game nights FTW. Love Playing games in 4k at 120fps, image quality it too notch. I am a dissatisfied however with some of the issues I have had with this. I had to pay Dolby for an Atmos license but you can't use eARC without the sound cutting out at 120hz. This is an issue with several TV brands so it isn't my Sony that's the issue. I get HDMI 2.1 is bleeding edge but this is a little frustrating.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X overall, but sorry that there's an issue with the sound on your Sony TV. First, we recommend updating the firmware on your TV set to see if that resolves the problem. If that doesn't work, please reach out to our team at Xbox Support for assistance: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very seemless purchase and was at my door within two days. Packaging was in good shape and the xbox works just as well. Good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The next Xbox is pure power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times on Xbox One games are non existent. Frame rate enhancements make for a much smoother experience overall. Looking forward to seeing what the developers can crank out of this bad boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is one of the best I've ever had. If you dont have a 4k tv I would recommend you to get one if you want to get the best of the best quality (120fps is definitely recommend).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you believe your new Xbox Series X Console is the best you've ever owned! We're proud of the computing power and overall performance of your new system, and thrilled you are enjoying your time with it. Thank you for taking some time to share your thoughts. We appreciate your insight, and are excited to have you along for the ride into the next generation!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better options than the digital and graphics when comparing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox to date next to the 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox in the Microsoft series. 120 frames almost as good as a mid tier custom built PC!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox is everything!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hasn’t left the room since Xmas! The new Xbox was easy to setup and everything transferred over without a glitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas / birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my boyfriend , he loves it , plays clear.

    I would recommend this to a friend