Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 34,456 reviews
  • Rated 5 out of 5 stars

    Next gen is here

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here and it's great. It brings tons of quality of life features: faster loadings times, better looking games, higher frame rates, etc. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my xbox x. I have been waiting since seem like for very, now that i have it. It was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-gen console fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Waited a long time to get my hands on this, and am excited that it lives up to my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the new Xbox X for my son and he absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These next-gen consoles are crazy powerful. I’m looking forward to the new games that will come out for them. Glad I was even able to buy one, Best Buy made it easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was wonderful! We wanted to get this hot ticket item for my step son & was lucky enough to get one! We had to pick up from the store but it was Easy & quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it .No marked up prices during Christmas I greatly appreciate having a Best Buy in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the graphics and speed of this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of fun I love this product it works well ……….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Console so far - Had since Day one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One X and the loading speeds and overall experience is far superior to the older Xbox console. Runs super quiet too, which is nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      Upgrading to the latest console is one of the best parts of being a gamer. And, feels even better when it is to your new Xbox Series X Console! There's never been a system quite this advanced, and we're thrilled you have been enjoying your sessions with your new setup. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Buy made it easy to purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Son loves it. Improved graphics and loading time. Been waiting for months Best Buy made it easy for real people to own this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. What can I say. It's an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the next generation of video gaming. Disappointed Halo got pushed back but still happy with the console overall. Super fast, loading games are a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff my order was super fast with there amazing customer service thank you a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X My son bought this he wanted something different besides a PlayStation so now he has both he loves him both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is unbelievably fast. Great for gamers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new xbox. He says it is so fast and the graphics are great. After the initial price shock and trouble getting it, happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy the experience has been worth it! We're proud of the next-generation gaming beast we've put together in your new Xbox Series X Console, and couldn't be more excited to hear you and your son are enjoying the next-level gaming sessions it hosts. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox One my son loved it as a Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console has the power and potential but doesn’t have too many new games to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great console to buy specially for Christmas present

    I would recommend this to a friend