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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 36,758 reviews
  • Rated 5 out of 5 stars

    the number 1 electronics store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very excellent product and very efficient staff in everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful comparing to the previous generation. Easily output 4K at 30fps without too much graphical degradation. It does run hot but the fan is quite though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the optimized power level of your new Xbox Series X Console! There's no better way to take on the exciting world of next-generation gaming, and we're thrilled to have you along for the adventure. Thank you for sharing your experience! If you are encountering issues with overheating, we recommend the following link, where we've put together a helpful resource on system positioning. Find all you need, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox is #1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an xbox fanboy so my review is biased. In my opinion there’s no better gaming console and while PCs may have better specs, that doesn’t feel like gaming to me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you on Team Xbox! And, couldn't be more excited you are enjoying the optimized performance and enhanced graphic capabilities we've built into your new Xbox Series X Console. We agree, there's simply no better way to take on the exciting twists and turns associated with next-generation gaming! We're glad you love it. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality. graphics are amazing and storage is good. way better than xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Xboxer since the first one. This Series X is phenomenal other than the ease of obtaining one. I can't wait for the latest Forza to launch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New gaming system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Migrated from Xbox One to the new system. Easy setup and was able to migrate all the profiles and selected games from the old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an xbox fan since the beginning. Love the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome gift for my girlfriend, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. My 14 year old step son is pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x bookshelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing is pretttty sweet! For a while, it sat acting as a decorative piece until xbox came out with another game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is sick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super fast and smooth. Buying from Best Buy during the drop was smoother than I expected I would just recommend having an account with your info already

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you had an easy purchase process, and have been enjoying the optimized performance and features of your new Xbox Series X Console! We're glad you love it! Thank you for sharing your thoughts with the community, we appreciate it. We're excited to be the host for your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched high and low for one to surprise my husband with. Needless to say he was so excited and is absolutely LOVING it . No complaints here . If you can grab one doooo it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great surprise! We couldn't be happier to know you and your husband are enjoying your new Xbox Series X Console, and have found it to be a beneficial addition to your next-generation gaming setup. We're thrilled he is loving his experience! Thank you for taking a few minutes to share your story with the community. We appreciate your feedback, and are glad it was a good investment for your family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been amazing. Everything I was looking for, just like the Xbox one but more streamlined and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Can play all our discs and online games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x dics series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my 14 year old. He likes this new xbox better. It loads games alot faster and much cleaner picture and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster loading times. I really enjoy how fast you can switch from game to game. FPS is phenomenal. Then new controllers are more comfortable with the little touches they've done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic load times. Steadier frame rates. The new controller is also a nice upgrade from the previous gen. Just waiting for more Series X optimized games and I'll be a happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have 2 Series X’s.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second that I have purchase due to the ease of being able to just take my memory card from room to room and not the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console and unboxing experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the series S upgraded to Series X and i dont regret it looks great if you have 4k displays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Xbox, would recommend the quick start mode. Is very nice

    I would recommend this to a friend