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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 36,571 reviews
  • Rated 5 out of 5 stars

    Worth the wait! Expectations met.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Completely met my expectations. Games run fast. 4K and HDR look fantastic. Unit does put out a significant amount of heat. Make sure it's well ventilated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming for those who want to play physical disk, and also your other reming x box games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then i ever expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I expected but so much more i was 2 generations behind and this beast made me happier then ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoops and Hollers of Joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas Gift, but what I can understand from the whoops and hollers from the gameroom, my grandson is more than pleased with this XBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So lucky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually lucky enough to get one in pre-order launch day. Love the Xbox brand. Loads games so much faster than the previous model. Haven’t had any problems with it yet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luis,

      We're happy to have you as part of the Xbox Family! And, thrilled you were able to get your hands on a new Xbox Series X Console for yourself. They sure are going quick! With computing power and enhanced graphics like this, it's easy to understand why. We're excited to know you've found it to be a beneficial addition to your next-generation gaming setup! Thank you for sharing your experience. We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome .Didn’t think I would be able to purchase online due to the high demand but some how I made it through checkout without it magically disappearing out of my cart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next-gen is here! Sort of...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give the Series X a 5-star review, but I can't justify that when it has yet to really give us "next-gen" games. What I can say is that the hardware is great. Packaging feels premium and the console is "sturdy" in any position. Setup is super easy and can be done primarily from the Xbox app on your phone. The OS is fast, and has fantastic quality of life features like quick resume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. My husband loves it Great upgrade from the Xbox S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is a game changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is a whole entertainment system. It replaces everything except your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the X Box 1. Interesting design. Faster loading times, does not run hot and super quiet. More games to be released soon to really take advantage of the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One bad box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. A+++ Not one thing wrong with this set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that i was able to het my hands on one of these. Thank you Best Buy for the amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best and latest XBOX. i highly recommend it. the speed or graphic are huge improvement from the previous unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great, and its amazing in every way I expected it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast and easy it was to set up. Games load quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get my self after a long wait. So far very satisfied a good all around console only down side is games is none available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with product. The person it was for loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with amazing graphics and loading speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the console, best game experience out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful comparing to the previous generation. Easily output 4K at 30fps without too much graphical degradation. It does run hot but the fan is quite though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the optimized power level of your new Xbox Series X Console! There's no better way to take on the exciting world of next-generation gaming, and we're thrilled to have you along for the adventure. Thank you for sharing your experience! If you are encountering issues with overheating, we recommend the following link, where we've put together a helpful resource on system positioning. Find all you need, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft