Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36769 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 36,769 reviews
  • Rated 5 out of 5 stars

    gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great games. easy setup and much better that my older xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was easy and shiiping was very quick. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console …. Best purchase ever …. I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then i ever expected

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I expected but so much more i was 2 generations behind and this beast made me happier then ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dream console

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Xbox my whole life I obviously had to get the most powerful Xbox ever. I am not disappointed! The faster load times, the better graphics, it’s all so worth it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you on Team Xbox, and thrilled you've been along for the journey all these years! We're excited to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for taking some time to share your thoughts with us! Whether it be the optimized computing power, near-instant load times, or enhanced graphics capabilities, we're glad you have found your new console to be a benefit to your setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system love how it looks very high quality graphics. Easy to use only feature missing that is missing is the hdmi input I really miss this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, much faster than previous xbox one x, quicker load in times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome video game mini fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing halo on it, the boxy fridge shape isn’t my favorite but it makes it look simple so I can’t complain. Performance on it is great though no issues yet!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Playing Halo on your new Xbox Series X Console is unlike any other gaming experience. We're thrilled you are enjoying the elevated gameplay and performance of your new setup! Thank you for sharing your feedback with the community, we appreciate it. We're happy you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Kid was happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good deal and what he wanted. It was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice running 120 fps for games like fortnite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a christmas present and it was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the One X before this and it was very loud and hot while running. The Series X is so much quieter, quicker, smoother, better graphics, and cooler. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When designing your new Xbox Series X Console, we were sure to listen to what the community had to say about past models. We've made countless improvements, across the board, and we're thrilled you have noticed the optimized performance enhancements! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for online gaming

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, gives him faster ability to compete in online games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and clarity is very clear and make the video games better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming Console worth the wait!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting a year for one of these. This is the top of the line gaming console. Amazing graphics and very fast. My new command center after replaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a stellar console. Great load times which are extremely fast. Very intuitive and user friendly, great app support also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweetness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice as fast as my older Xbox graphics just everything is better all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, all works super good. I definitive recomend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great YET

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Everything is snappy and responsive and even though the rectangle design got a lot of flack when it was announced I personally think it looks pretty clean and sleek. Current problem right now is the same as the PS5's problem - not enough games out at the moment that really make the next generation of consoles worth getting yet. This will hopefully change as the years go on however.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gabe,

      We're happy to hear your new Xbox Series X Console is providing you with the snappy and responsive gaming experience you were looking for! Your new system is truly next-generation, and we're happy to have you along for the ride. Thank you for sharing your thoughts! And, if you're looking to add a few more titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. There's no better way to instantly access hundreds of titles, all hand-picked from across every genre of gaming. Find everything you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    its a gaming console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. phone apps are useful for managing the console.

    I would recommend this to a friend