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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 36,574 reviews
  • Rated 5 out of 5 stars

    The dream console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Xbox my whole life I obviously had to get the most powerful Xbox ever. I am not disappointed! The faster load times, the better graphics, it’s all so worth it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you on Team Xbox, and thrilled you've been along for the journey all these years! We're excited to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for taking some time to share your thoughts with us! Whether it be the optimized computing power, near-instant load times, or enhanced graphics capabilities, we're glad you have found your new console to be a benefit to your setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX FOREVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one in every room. 5 in total. XBOX FOREVER!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it was an open box and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Can't complain except I still don't understand why Microsoft decide to do only 1 Tb internal storage, but still awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the One X before this and it was very loud and hot while running. The Series X is so much quieter, quicker, smoother, better graphics, and cooler. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When designing your new Xbox Series X Console, we were sure to listen to what the community had to say about past models. We've made countless improvements, across the board, and we're thrilled you have noticed the optimized performance enhancements! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. Son plays a lot. So does my grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market! Love Xbox and the games they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox since the original. Its the best console since the original. Price tag is pretty steep though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST GET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new console such a upgrade!! I pre-ordered for launch but did not receive until two days after the launch but other than that everything was smooth and butter!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to set up even after alllll these years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game system i ever had.Great games and graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen is Here Baby!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X Baby was second in line to pick this baby up at 6pm on launch day at my local Bestbuy. Build quality is great, design is simple but elegant. OS is the same for any xbox fans . Real quality is using the games at higher fidelity and faster loading times. Couldn't tell how many hours I wasted on Destiny load screens lol. Size is good not to big and fits good in my entertainment stand. Very Quiet. Love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      It's great to hear that you love your new Xbox Series X! We're glad that you were able to pick one up on launch day and that you're enjoying its fast loading times and quiet operation. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox out there!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only Xbox you need with lots of power which helps with game loads. Nice cool and clean design. Stellar backwards compatibility for your Xbox 360 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. This is a great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming at its best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all expectations on speed and graphics. Smooth operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of an Xbox fan but it's a good gaming system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great YET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Everything is snappy and responsive and even though the rectangle design got a lot of flack when it was announced I personally think it looks pretty clean and sleek. Current problem right now is the same as the PS5's problem - not enough games out at the moment that really make the next generation of consoles worth getting yet. This will hopefully change as the years go on however.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gabe,

      We're happy to hear your new Xbox Series X Console is providing you with the snappy and responsive gaming experience you were looking for! Your new system is truly next-generation, and we're happy to have you along for the ride. Thank you for sharing your thoughts! And, if you're looking to add a few more titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. There's no better way to instantly access hundreds of titles, all hand-picked from across every genre of gaming. Find everything you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The go to console for a first time gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBox ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast downloading. Love the quality of the graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the great nice and great presents for x.mas

    I would recommend this to a friend