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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 36,758 reviews
  • Rated 5 out of 5 stars

    Great console, and Game Pass makes it better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is excellent. It connects very quickly and I haven't had any crashes so far. When you add Game Pass, this is a great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X introduces better graphics and frame rates to already great games and future titles. When paired with a compatible tv the graphics look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, Been trying for a year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, actually got my hands on one. The 5 stars are for that alone. I have no idea how it works or compares to other consoles. It's for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The king of consoles!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how responsive the X series is. Wow! I got the extra 1 TB expansion card and it work seamlessly also. This was the right choice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stars across the board

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console. Great game selection. 10/10 would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the series x! Makes my games look great! Especially Forza Horizon 4! so much faster load times. My movies are in 4K and the Series X makes movie night every night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet! When you can get your hands on one of these, definitely buy it. Smooth graphics, high refresh rate, and everything else you can expect from a gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Graphics and response time are so much better than my XBONEX. Best Buy also has the best system in place for fairly selling them when they restock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sale on this item great time to buy for someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass gamepass gamepass Really a bang for your buck for console gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system! Lot better then the older system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth gameplay with no FPS drops or stutters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox yes pls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console for the price it runs really smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is by far their best system. I only wish it had more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful Beat Buy had this when no one else did.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Kids love it. Grateful Best Buy had this product. Couldn’t find it anywhere before Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup for Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick up process. Ordered online and picked up in store. Everything from beginning to end went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my son on his birthday (Dec. 5th). He loves it. He said that it is faster with better graphics. He is hoping for more games exclusive to the X series however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’ll be nice when I can see my son again ;)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this thing more than me I think lol. He’s on it a lot (he’s 17 Lol) and has never complained about it or said there’s been any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the new xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the new system to play the newer games. The new system runs faster and plays the newer games better then the xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Really enjoy the game pass subscription. Haven’t really had any issues with the hardware or software. The box it comes in is pretty cool, nice presentation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jim,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are happy to hear that everything is running smoothly and you're enjoying Game Pass. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft