Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 36,758 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement.. better graphics and super fast..0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rulez

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much. After so much searching I can play my enhanced games. I can’t wait until Xbox comes out with some series X exclusive games to play on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this system. Kids can use it easily also. Great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and it was recieved very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox to date

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Xbox One X to the series X. 10/10 would recommend. This console is what “next gen” truly is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to play

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Better looking than the PS5. The quality of games nowadays are unreal. Haven’t played games since ps3. Can’t wait for more games to release

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband really enjoy playing on it as well as the child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we thought it would be. Everything is much faster than the Xbox One. Downloads and loading games are a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming has arrived! Light night fast load up, easy to navigate the menu. Games look incredible, finally a 4k uhd disc drive for movies! Can’t wait for more games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, use it to flight sim around the World

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd system in the house

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my series X. This is an upgrade for the kid. Set-up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really think this system was going to be a big upgrade, I was wrong. From the graphics upgrades to the load time differences I was pleasantly surprised!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a pleasant surprise! Your new Xbox Series X Console is truly next-generation, and hosts the power and performance you've come to expect from the future of gaming. We're thrilled to have you along for the ride! Thank you for taking a few minutes to share your story with the community. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really fast! I upgraded from the original xbox one and I love it. The new HDMI chord makes the quality look amazing on my tv. Most definitely recommend .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jesse,

      The speed of your new Xbox Series X Console is no joke! With near-instant load times and optimized computing power, you'll be running your favorite games at a faster rate than ever before. We're pleased to receive your recommendation, and thank you for taking some time to share your experience with the community. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Stand it up, don’t lay it down

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on the preorder day, stayed up all night with three computers ready to get an order in. It’s been a great console so far, just don’t lay it on its side. In the first week of playing the console would keep shutting down during heavy game play/high graphics, assumably due to overheating based on comments/reviews I’ve read. Stand it up straight and haven’t had an issue since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best console I have ever owned. Runs everything very smoothly and with no issues. I am definitely satisfied with my purchase and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the product very much and best buy managed to get me the system close to day one so i cant complain their over all a good experience besides actually pre ordering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X SERIES

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X SERIES according to my teenage son, its the BEST… LOVES IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster than the s. Got it for someone and seems worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XboxX

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine runs ms flight simulator pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Gift!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a holiday gift for my husband and he LOVED it!

    I would recommend this to a friend