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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 36,758 reviews
  • Rated 5 out of 5 stars

    Definitely an upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better loading speed han earlier models! Glad we got the Xbox X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful new system, that isn’t a super huge upgrade from the Xbox one, but excited to see how it will evolve in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the flagship of gaming. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation works perfect, love this game. Wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Haven’t had any issues with the new XBox. Best Buy was great and quick, had it on launch day. Had it over a month, and it’s quiet, quick, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The go to console for a first time gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Generation of Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional graphics on this next gen system. If you have a 4k tv you can tell the difference in picture quality on not only your games but also your apps like YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBox ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast downloading. Love the quality of the graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from previous models. Had a little issue with the picture display when i first bought it but got it resolved. Every since has been working flawlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Edwin,

      We're happy you noticed the upgrade! While you may have had a few issues initially, we're thrilled you are up and running at full capacity, and can take full advantage of the next-generation computing power and optimized graphics capabilities your new Xbox Series X Console has to offer. Thank you for taking some time to outline your experience for us! If you run into any further issues down the road, feel free to reach out to us at the link below. Our helpful staff and collection of troubleshooting advice can be found here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for grandson and he loves it. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. Son plays a lot. So does my grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art console with a tremendous game library. With total tech-support I got an extra two years of warranty as well. Hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox definitely exceeded my expectations of a console. 60 FPS on Valhalla is very nice among other games. When you get your hands on this you’ll be blown away too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Makes the older games better while you’re waiting for the exclusives. The only drawback IS the lack of exclusives but gamepass makes up for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both Playstation and Xbox consoles. This is by far the best one that I have had. Load times are almost nonexistent and the graphics are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Needed the upgrade from my previous gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Download speeds are great. User friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price drop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the great price drop made it well worth it thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Batteries

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. The customer service is good. Controller is good but drains battery fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze, amazing. Capacity and graphs are much better than our previous system one.

    I would recommend this to a friend