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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34455 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 34,455 reviews
  • Rated 5 out of 5 stars

    Xbox Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I expected and more! The design is so sleek and aesthetically pleasing and the graphics are out the this world. The new gen games are awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didnt even think it came with a single controller! But it did so that made me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a Xbox fan, and I was successful in ordering from Best Buy. He will love it as a Christmas present. Thanks for the quick service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console, it’s the best, arrived fast and is so easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of 2020

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Awesome game play with a quick set up. The new controllers textile grip really give it an advantage. If you are an X Box fan, you’ll love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally amazing. I spend so much time between games and streaming shows and this makes life so easy. If you can find it definitely worth the price!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a great point! Your new Xbox Series X Console provides excellent media support for a variety of consumer-favorite apps and services; an often-forgotten perk! We're thrilled you are enjoying your experience, and that you've found new and exciting ways to utilize your new setup. If you're looking to add a few more games to your catalog and build out your gaming options, try pairing your console with Xbox Game Pass Ultimate! This duo is unstoppable, and allows users to instantly access hundreds of fan-favorite titles from across all genres of gameplay. Find all you need to know here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Keeping it strong in the Xbox Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great upgrade from the Xbox One because of the new fast hard drive that is built in. Been very happy staying with the xbox family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're thrilled to have you on Team Xbox! And, excited to hear you are enjoying the next-level gameplay of your new Xbox Series X Console. We're proud of the package we've put together in your new setup, and happy to know you are taking full advantage of its capabilities. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has got to be one of easiest places to purchase a next generation console. Was able to snag this and a Series S no problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues so far. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Not a lot of bugs very fast loading times and the controller is great. Everything you want in a next gen system we just need the the games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi DAngelo,

      Thanks for taking the time to share your thoughts with us! We are happy to hear that you are enjoying the Xbox Series X, especially the fast loading times. We hope things continue to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought this and have always been xbox guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next gen console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I really wanted a next gen console after having my Xbox one for over 8 years. It’s fast to switch games and it can play games up to 120fps.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We appreciate your review and are happy to hear that you are enjoying your Xbox Series X. Best, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft at it again!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System, lives up to the Xbox name! My recommendation is use an Ethernet cable, there’s nothing more reliable for downloading such data heavy games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have to, get total tech to buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I dreamed of any more, thank you Microsoft!!! If you have to get total tech to buy it, its better than paying a scalper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Xbox is back!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox came back strong with this new system. That being said make sure to get a a tv that can take advantage of all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for the W!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely unbelievable the difference when you can actually play 4K video games. This product is pure beef.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet, speedy load times, and Optimized games load and play awesome! I have had no issues with my unit and the check out process has been fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great console!! Although PC is better, for the price, your pretty much getting a very high end console for the price of a decent PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bigger than I expected but the new controller is awesome! It does put out a ton of heat but overall I have loved the new design. Great job Xbox!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear that you love the new controller, and are finding the optimized design of your new Xbox Series X Console to your liking. Thanks for taking a few minutes to share your thoughts! We recommend the following link, which will take you through the best way to keep fresh air flowing to your unit, and keep the games going: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best console I ever bought it was a great buy

    I would recommend this to a friend