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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 36,574 reviews
  • Rated 3 out of 5 stars

    I like it buttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m write this review because I really enjoy the Xbox series x. The great graphic and load times. But I have given it a 3/5 stars because It just started kicking me out of games. I can’t even run a full match of Cold War. I don’t know if it’s the Xbox it self or my WiFi but I can run other games with out it kicking me out. If anyone knows why pls respond to this!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more exclusive games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backwards compatibility is nice but there needs to be more exclusive games. I got the system for $400 and a $50 gift card included for free but I only play old games on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its Alright

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X it out as good as they hyped it to be. Every game come to Xbox is going to be on pc so why get it. I havent turned mine out in 6 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console works perfectly been Xbox fan since the original next 5 to 7 years should be great I HOPE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe that even after 2 years these things are still hard to find. I haven't had a console since the original XBOX ONE. So at this point, any system whether it be PS5 of XBOX was going to be a huge upgrade for me. I ended up buying both so I can enjoy with my son and I like both systems equally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console, easy process of getting it into my hands and worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy to get his new Xbox but he still cant play roblox:(

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Vell,

      We're glad that your son is happy with his new Xbox Series X, but sorry that he's having an issue playing Roblox. Our team at Xbox Support may be able to help. We recommend troubleshooting the issue with them here: https://support.xbox.com/en-US/help/games-apps/browse

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system… just need more variety of games………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great systems, great features, nice new controller style.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you're enjoying your new Xbox Series X! Thanks for sharing your thoughts; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console only little minor problems but I got it to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing, loads and runs super fast. I never knew how much quick resume would be a game changer for jumping back and forth between playing game without having to reload a title. Also, Game pass is a must! I love having all of those titles for a low price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is a great machine. Best Buy’s curbside pickup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a console with lots of potential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the regualr xbox one S with lots of technology added to this system to where it will be used for future games to come. Games load up fast, play smooth and doesnt have any stutturs tgat can be noticed. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X! Next gen gaming at its finest!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k gaming! Nuff said. Instant resume is alao a great feature. Its literally instant. Combine with Game Pass you cant go wrong. Only complsint is you are stuck with MS memory cards instead of being able to choose your own memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful: couldn’t add protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from PlayStation I have to say that Xbox series x is a powerhouse. I have a whole backlog library to catch up! Only 3 stars cause bestbuy wouldn’t let me add a protection plan online nor at the store. Nobody knows why they can’t add it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best There Is Still

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one previously and nothing has really changed. Still the best gaming platform there is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design but doesn’t have many games that I liked to play. Definitely prefer PlayStation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX is a great console with better gameplay, better latency, and better graphics. Also the experience at pickup was quick and easy. All I did was wait in my car and check in then the XBOX was brought out to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Series X bundle let down.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought bundle deal that included halo infinite but game won’t be released till end of 2021. That is my only complaint. Would have been nice to have game available in bundle that could be played same day I picked up console.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a PC or PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Feels more like a PC than a console in setup with all the user options. I still don't understand the choice to use batteries in the controller instead of including a rechargable battery. Controller is very clicky to the point of distraction.

    No, I would not recommend this to a friend