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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 888 Showing 17,741-17,760 of 36,571 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this for over a year and I finally have it, I love it so far so good but I don’t even have it for a month yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Proof your Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for the next gen. Needs more games. But those will come. Future proof your home gaming. I actually prefer this to the PS5. THat one was too big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system plays games great makes no noise and looks pretty good in my room. I have this and the ps5 and both systems are great only bad part is finding one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new gen system so much and not to mention pairing it with the lg C1 oled makes it 100% better best system out in my opinion right now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you think your new Xbox Series X Console is the best on the market today! We couldn't agree more, and are very proud of the package we've put together in your new setup. It's optimized computing power and enhanced graphic capabilities are truly impressive! We're happy you love it. Thank you for sharing your thoughts with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and everything looks crisp and colorful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to order a Xbox X and it did not disappoint. I'm still waiting for some other new games to come out, but Resident evil is great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luke,

      We're thrilled your new Xbox Series X Console has met your expectations! Thank you for sharing your thoughts, we appreciate it. If you are looking to add a few more exciting titles to your rotation, you can do no better than to pair your new setup with an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of next-generation titles, gathered from across all genres of gameplay. Find all you need to amplify your next session, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Gaming System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX series X is an excellent gaming system. The vertical design takes up less shelf space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, excellent overall! I previously had an Xbox Series S, but then upgraded to the X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than a few hiccups because of it being a brand new generation of console.. this is a great product. As a previous Xbox owner I love that all my games and hardware carried over so I literally only had to buy the console. And with Xbox game pass I have an instant library of games for a pretty low price. All and all very satisfied with my purchase and Best Buy has been great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console, hard to acquire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shouldn't be so hard to purchase a console. Everyone deserves to experience next gen gaming. Took some time to finally snag one, but it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy! We were iffy on upgrading our xbox, but it was worth it. The graphics are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been an awesome purchase. Looks great, rungs great. tons of fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb c connector is very convenient, way better than the old mini-USB plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product real game changing compatibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my console so far, this would be my first Xbox gaming system, and to be honest I am pleasantly excited. So far I have no negatives, been enjoying it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product all around. This is the equivalent of a $1500 gaming PC in a $500 package. Finally managed to find one in stock and completed the purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a great point! We're proud of the package we have put together in Xbox Series X Console, and are happy to hear you appreciate the computing power and overall strength your new unit can provide. Thank you for taking a few minutes to share your experience with us! We're thrilled you were able to get your hands on one, and that it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need to get started on your new gaming system the best of both worlds entertainment and gaming all in one place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox - X Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it. I have been into gaming my whole life and this is by far the best unit I have owned!!!! All I can say is...........Amazing!!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy it was worth the wait! Your new Xbox Series X Console is truly a powerhouse of a machine, built to take on all that the next generation has to offer, and we're thrilled to have you along for the ride. We appreciate you taking some time from your day to share your feedback with us and the community. Thank you for sharing, we're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and was easy to get from Best Buy. No problems at all. It was ready for pickup a few days later and enjoying it ever since. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift to myself in a long time! Would love if the storage expansion didn't cost so much.

    I would recommend this to a friend