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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 36,571 reviews
  • Rated 5 out of 5 stars

    Fast next gen.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wicked fast load times. Highly recommend. Next gen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique gaming system. Biggger than i expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good enough. I’ll be keeping the PS5 instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was very good it performs well, games are fun and everything about the system is just fun so I’m glad I bought this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox newguy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really enjoyed it. Never really been a gamer but learning has been relatively easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Game cases were empty, seems shady..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Chris and there were no games in the cases. There was nothing in either case. I called customer service, terrible. Seems a little shady. My kids opened empty cases for Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return to Bestbuy because it stopped working after 3 days. I did not choose to get it repaired because It was not worth paying all that money for a faulty Xbox. I brought another one from another store and I did nit have any problems at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having problems with this Xbox since I got it. I haven’t even had it a month and the screen keeps changing colors and going blank. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Theft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy for them to say, look for the law to resolve why we can't, Thank you for paying for a product that never arrived and we have stolen from you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from this clowns

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, this things glitches every time I try to play anything, I’ll just kick me out the game, they sold me a broken console

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very badly I bought the console and it came out defective I took it to return it and I wanted to return the game that I bought the same day with it and they told me no. Now why do I want the game if the console doesn't work I only had it for two days

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x always crashes for me. I would recommend getting a pc.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Car Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    The Pinnacle of Xbox Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of waiting, I was finally able to get my hands on the Xbox Series X at MSRP through Best Buy, without having to pay outrageous scalper prices through other sites. The console is bulkier than previous Xbox generations, but it can be positioned either horizontally or vertically. The console is extremely quiet, even when playing graphically demanding games like Elden Ring. When paired with a 4K HDR television, the graphics this console can produce are stunning; playing "The Matrix Awakens" (the free Unreal Engine tech demo) offers a glimpse of what this hardware is truly capable of. In addition to the 1 TB of internal storage and a 1 TB storage expansion card, the USB port on the back of the console allows me to play my Xbox One games through an external hard drive, for a whopping 4 TB of total storage. Thus far, I've noticed no loss of performance playing Xbox One games in this manner. In summary, this console is everything they claimed it would be, and I can recommend it without reservation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dude really ?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and the treatment of the Xbox was disgusting and not how you handle electronics I’m disappointed in the handling of my package

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Xbox series X worth it to me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is amazing! I needed to replace my Xbox One and the series X is perfect! I’m able to play more games on game pass that I couldn’t with my one, the download speed has at a minimum doubled and the graphics are a noticeable improvement! Plus, I bought the regular series X, so it has a disk drive that I can play all of my old games with. I am more than happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat, Price, Size

    Rated 5 out of 5 stars

    Another great Xbox console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, this next generation of Xbox doesn’t disappoint. Great graphics, speedy startup and a very robust lineup of games available through Game Pass, what’s not to love? For the bad stuff, yes, it runs super hot, it takes up quite a bit of space, and pricey. That all disappears when you get immersed in the environments that the games hold. Another solid addition to the Xbox line of consoles. I can’t wait to see what games come out when developers really utilize the power that this console offers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love my Xbox Series X!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long-time PC gamer who finally got fed up with dealing with conflicts between Windows updates, hardware and games and went the way of the Xbox. I started with the 360, upgraded to a One and then to a Series X. I love the ease of use of the Xbox in general and the performance of the Series X is so monumentally better than the One (or, of course, the 360) and the games look so good on my 4K TV. I've added a nice wheel & pedals setup on a frame for racing games (I wish more games supported wheels) and joystick/flight controller/flight pedals for Flight Simulator. I do wish I could get a mouse and keyboard that worked with FPS games as I've never learned how to play them well at all with the gamepad. I occaisionally watch Blu-rays (both HD and UHD) on it as well. I do wish the price of the external SSD would come down as much as SSDs for PCs have, but that's another thing altogether. Hard to believe you can get this much horsepower for the price of a midlevel video card for the PC!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Xbox and it's excellent. It's quiet, fast, and game pass (barring the price doesn't skyrocket) is great. And the monolith design is the best. A downside is the expandable memory is expensive and the price doesn't move, the controller needs an update and no rechargeable batteries is just cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Performance!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my Xbox One S to the Xbox Series X during the holiday season sales, and I’m absolutely thrilled with it! The loading times are insane games load in half the time compared to the One S, which is fantastic for quick play sessions. With limited time to game, being able to jump straight into a favorite title makes a big difference. The Quick Resume feature is a game-changer and doesn’t get enough credit. If you’re playing Forza and decide to switch to Call of Duty, Quick Resume lets you instantly pick up where you left off, skipping long loading screens. Later, you can switch back to Forza and find yourself on the same street, right where you left off. The Series X’s 1TB SSD is more than enough for my family of four, who all have different game preferences. We have 12 games installed, including larger titles like Call of Duty (147GB) and Forza Horizon and Forza Motorsport (both around 140GB each), along with smaller games like Fortnite and Rocket League. Even with all these, we still have 41GB of space left! The performance is incredible. With 16GB of RAM and the ability to play games at 4K 120fps, the graphics are stunning, and I haven’t experienced a single lag while playing titles that sometimes lagged on the One S. Games like Call of Duty run at 4K 120fps without a hitch, and the console stays whisper-quiet; I haven’t heard the fan once. I even bought a 4K 120Hz TV just for the Series X, and the difference is night and day 60Hz feels slow in comparison. The value you get at this price point is hard to believe; I paid about $450, and it feels like a total steal. The design is simple and discreet, which I love. Unlike the PS5, which can be hard to hide, the Xbox blends seamlessly into a TV setup and looks good wherever you place it. I appreciate that Xbox keeps things straightforward just unbox, set up, and start playing. And I can’t overlook the controller, which is super comfortable, especially for long gaming sessions. Overall, I would recommend the Series S for anyone that does not care about performance and just want to play the games and a Series X for anyone that thinks twice about wanting to take advantage of the higher resolutions of the Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was awesome, I purchased it as a gift. Best Buy allowed me to use a payment plan through citizens bank and I was allowed to put a smile on my baby’s face. They never ask for anything, but does everything right. The little things matter and I wanted her to know how much I appreciated her. The system was picked up in store and ready to go. The extra space is always needed, many of the games require a large amount of storage.

    I would recommend this to a friend