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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 900 Showing 17,981-18,000 of 34,453 reviews
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is insane and everyone in the world should have one these are not only a video game console but it’s a entertainment center as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the most powerful console and as for the games the game pass has so many for now until the first party studio's start releasing some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console! My children are enjoying a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from the One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! looks good next to the TV, and has been an excellent gaming system. Been a long time fan of the xBox since the original.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We're happy to have you on Team Xbox for all of these years, and thrilled you are enjoying your new Xbox Series X Console. We're proud of the package we've put together in your new system, and excited to know you are taking full advantage of your capabilities. Your new console is sure to take you confidently into the next generation of gaming, and we're delighted to have you along for the ride! Thank you for sharing your story with the community. We appreciate and value your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid gaming console. Got this primarily for Halo Infinite. The console is pretty compact, and games load fast and simultaneously.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The impact the near-instant load times and optimized performance of your new Xbox Series X Console have on your gaming sessions cannot be understated. We're excited you are enjoying your sessions on your new setup! Thank you for taking a few minutes to share your thoughts. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new xbox and it's a lot faster than my xbox one. Looks good in the new media room, too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait for improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as soon as I had the money and I'm kind of disappointed. This was to replace the Xbox One X that I rarely used because I prefer the PS4 (now PS5) controller. Here's the thing, though. While this is a more capable system, quiet, and it's awesome that it's backwards compatible, it's not the best. My One X crashed exactly zero times playing Ori and the Blind Forest. My Series X crashed 20 times before I stopped counting. The gameplay wasn't smoother, the graphics weren't so good my heart stopped, and the system didn't load that much faster. A simple SSD improvement is all you're getting here. Subjectively, this system is ugly as sin. The One X looked beautiful on my entertainment center, the rectangular box look of this one makes me sad. To be fair, though, it's the same with the PS5. They both were designed solely to be vertical, but that's not how the vast majority of entertainment centers are designed, is it?

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback about your new Xbox Series X. We're glad that you're enjoying its faster performance and backward compatibility features, but sorry to hear that it has missed the mark in other areas. If it doesn't currently fit into your entertainment center vertically, you may store it on its side horizontally as long as it's placed in a well-ventilated spot.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! I love it! I play it almost every day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got as a gift for my little brother and he’s loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of gaming systems.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft...all i can say. T Best!!! Full capabililities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says it’s amazing, can’t get enough of it, says he needed it along time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year of checking every day to see if it was in stock, finally was able to get it as a Christmas present ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy! You’re going to love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system! So much nicer than the previous gen - if you can get your hands on one (that’s the only issue).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, bad timing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great for any avid gamer. Looks good, powerful, and is future proof. Only problem is there aren’t enough games/exclusives yet to justify spending $500 to upgrade. This could change in a year or two but as of now, not worth the upgrade unless you’re a diehard Xbox fan who will inevitably upgrade so feels sooner is better than later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful gaming device and sleek design. Strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Best one yet. Spend too much time on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox Series X, the graphics are amazing and with GamePass a whole new gaming experience is open to gamers. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, loads games well and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console that’s worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, worthy of every penny it costs. It runs every game so smoothly. So much quieter than previous gens both PS4 pro and Xbox one x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this for Gamepass and the value is amazing! I great library of games to keep me occupied before the big releases hit.

    I would recommend this to a friend