Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 901 Showing 18,001-18,020 of 36,758 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful device and amazing graphics.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Next gen console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing console and my first Xbox since the 360. It’s fast and great quality games. I have hundreds of games to play and I enjoy this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you being a loyal customer, and that your return to Xbox has been an enjoyable experience! Xbox Series X Console is truly the next-generation of gaming, and we're thrilled to have you on board. And, happy to hear you are enjoying the optimized speeds and graphics quality your new console provides. To amplify your experience even further, try pairing with Xbox Game Pass Ultimate to instantly gain access to hundreds of the latest and greatest game titles: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Favorite Christmas gift!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his new gaming system - so glad we were able to find it this Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade from the previous Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly a next gen console and well worth the money, especially with game pass. A little loud, but seems to be effective at cooling, so a fair trade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas and he loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Plays all the games i need and more. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the upgrades and the graphics are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the new Xbox, it's very fast, quite, and I like how it looks. I am very happy that I got a chance to buy it through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from PS to Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Xbox system. Switch from PS. Great system easy to use. Good load up times and game installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Xbox One Gen 1 to the Series X. It has really impressed me with the graphics and in game load times. I'm very impressed so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steven,

      We're excited to hear you are, in a word, impressed with your new Xbox Series X Console! There's a lot to love about your new system, and we're thrilled you have been enjoying the next-generation gaming experience it hosts. The near-instant load times and optimized computing power take gaming to a whole new level! Thank you for sharing your thoughts, we appreciate it. We're happy to be a welcomed addition to your home setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    I need a new monitor now.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the design. It's a 500 dollar box that runs great. The picture on my old monitor looks better because it runs like Usain Bolt but, as quite as a cotton ball falling to the ground. Need a new monitor now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system on the plannet. Do your research on your tv and make sure it's hdmi2.1 to take advantage of all the power this workhorse can deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console. I recomend it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I recomend it. It was hard to get. i had to try like 5 times to purchase online until i finally was able to add to cart and check out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Guss,

      Thank you for recommending Xbox Series X! We're glad that you were able to purchase one, and we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally got one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can manage to get one these things are BEASTS. Run and load games with high speeds and high resolution. Probably need more than 1TB of storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Conner,

      Your new Xbox Series X Console truly is a beast of a machine, and we're thrilled you're enjoying your time with it! From optimized computing power, to enhanced graphics capabilities and near-instant load times, your new console has it all. Thank you for taking a few minutes to share your thoughts with us! If you're looking to get the most out of your storage space, we recommend the following link to our collection of helpful guides and tutorials, built to help maximize your capacity. Find all you need to achieve the ideal configuration for your setup, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is sick. Hisense u8h pairs well. Sneed more storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade & purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from my one to series X, it was money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can it get even better! Been trying to purchase and kept checking. One day there it was...in stock,!!! Ordered and picked up ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this xbox its a beast of a machine and just love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Improvement!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer, literally. Having come from the prior model, games load much faster with better graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XSX rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome with Game Pass, almost too much gaming at my disposal. It’s bit overwhelming! It’s done a weird thing where the sound stops working on games that are on quick resume, and the only way I’ve figured out how to fix it is to delete, and reinstall the game. It also randomly disconnected from my controller, and headphones once so far. Overall very cool!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X for the most part. If you're still experiencing the issues you've described, we first recommend that you make sure it's updated to its most recent version and that the firmware of the Xbox wireless controller is also updated. For more tips, reach out to our team at Xbox Support here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft