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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34455 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 912 Showing 18,221-18,240 of 34,455 reviews
  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what can I say? It’s a piece of perfection. One of my favorite purchases of all time. Also Best Buy made the purchase pretty seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Had an issue with my controller just disconnecting for no reason but that has only happened once. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, clean design. I highly recommended the Xbox Game Pass with this console. The only con is internet speed often gets throttled for some reason, even using cable. I have to restart the modem and the Xbox console to get it fixed. I don't have this problem on my PS5 or PC, only the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible console. Great value, performance is top notch and Xbox game pass gives you limitless games to play

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stephen,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of next-generation gaming today. We're thrilled you've paired the two, and have been enjoying the elevated sessions it provides! We're glad you are pleased with your purchase. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Brand new Xbox series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Excellent overall no complaints brand new system in the box Best Buy never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be patient! It’ll be worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal. Be patient customers, it is well worth the wait; do not fall to scalpers selling these for outrageous prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Xbox One. Graphics are fantastic and loading speeds are at least doubled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good and can be compared to a $1000 pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and great quality. Much smaller then the Xbox one and sleek. Pushes out a beautiful picture quality also. Games look amazing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate gaming machine. Having owned the PS5 since launch, you can tell which is the superior machine. Silence is golden!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X Console is the ultimate gaming machine, and that it stands apart when compared to the competition! We couldn't agree more, and are proud of the package we've put together in your new setup. There's simply no better way to explore next-generation gaming! Thank you for sharing your experience, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Load times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are good as they’ve ever been. Load times are almost non existent it could literally take 3 seconds to re load up a game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The enhanced graphic capabilities and near-instant load times hosted by your new Xbox Series X Console are truly remarkable. There's no better indicator of next-generation gaming! We're excited to have you along for the journey, and excited to know you are enjoying your time with your new setup. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With only 1TB it can be frustrating especially since games are getting bigger and bigger. The system is pretty quiet and for the most part runs well without too many problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loads faster than Xbox One X but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, only real benefit that I've enjoyed over the Xbox One X is faster loading times. Still no games where you can enjoy enhanced graphics AND faster frame rate, you still have to pick one or the other. Dolby Atmos still isn't very supported by Microsoft so lots of problems there still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Very easy to use. Works as you would expect it to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Be very cool to win a Best Buy card with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console EVER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, absolutely amazing, fastest console ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Everything you could want in a gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Series X 10/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Went back to Xbox and had a blast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get your hands on one, its the best gaming has to offer. Everything is lightning fast. Graphics and detail are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x is amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable next generation console. Looks great on my 4K tv and the games are cool too. Load times a lightning fast. Get one when you can!

    I would recommend this to a friend