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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 36,771 reviews
  • Cons mentioned:
    Heat, Size

    Rated 5 out of 5 stars

    Great Console from Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console from xbox! Quick resume is killer! Its a tab big and a tad hot but thats what you get when you stuff that much power in there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Its worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with gamepass this system is amazing. Preforms very well, loads quick, fair amount of storage. Only downside i believe is xbox still doesnt come with rechargeable controllers from factory.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Glad I held out for this and not buying the Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X is absolutely everything I had hoped for and every positive review I've read prior to purchasing my own has been pretty spot on. It's super fast compared to my Xbox 1 S I used before this and does look much better graphically as well. The biggest thing I noticed right away was simply the huge gap in speed though. As I play more Series optimized games now that the loads and lag isn't as bad, bad at all really, I look forward to seeing more of what it's capable of. Also fyi, became a best buy customer based off the fact they aren't jacking the price of it up like literally everyone else is at a time when they're still difficult to get and definitely could abuse. Best Buy, FTW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming nerds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible console! The Xbox Series X delivers stunning performance with lightning-fast load times and breathtaking graphics. Every game I’ve tried runs smoothly, and the 4K visuals are sharp and immersive. The controller feels comfortable and responsive, making long gaming sessions enjoyable. I also love the backwards compatibility—it’s amazing to revisit old favorites with improved performance. The build quality is sleek and solid, and the quiet operation is a huge plus. This is hands down the best console I’ve owned, and it’s worth every penny. Highly recommend for serious gamers!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Our old Xbox was starting to spit the disk out in the middle of a game so went with this one. Easy to transfer the games. Gets hot pretty fast though so watch out for that!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely Worth The Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is very good quality. I've had this for 1 years now. The shell is very well built with vertical or horizontal position pads. Even though it only has 1 terabyte, it feels like so much more than that. It loads fast and registers everything so smoothly. Very good gameplay and download time. This is the best Xbox I have ever played on and it's light weight and small. Definitely the next generation of gaming. I would for sure recommend this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S or X? Always X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit upset this was the only console I could buy that would play DVDs and hard copies of games because of the price difference. But honestly the performance of the console is on a whole other level and this is one of the best purchases I've ever made...Besides, Xbox should give some kind of trial to game passes for making a $600+ purchase?

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Fantastic game console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic in every respect. The video and audio are superb. The Game Pass that is bundled with the console makes it possible to play a lot of different games at a reasonable price. Unlike the competition, it is possible to play some of the games on a Mac, PC or IOS device. The controller has effects that integrate with games. I played Forza and the controller vibrated as the car accelerated. I had a question and was able to speak to a live person at Microsoft. I am 74 and have no experience with video games. I was able to get into this after a short conversation with Microsoft. I strongly recommend getting an expansion card if you have Game Pass. Some of the games are fairly large files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is insanely good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Xbox series X for Christmas this year. I previously had the Xbox series s and was happy with it however, I wanted more power, more storage, and a console that could take disc. I could not have been more happy with the Xbox series X. It is crazy fast (about the same as the series s but faster). The games on it are good and game pass is insane. And the storage is enough for you to have fun for a while. This is the best console I have experienced (had a Wii, Nintendo switch, ps4, ps5, and Xbox series s. If you guys are looking to maximize your performance and have a wonderful time I would 100% recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Xbox Series X from Best Buy and it’s been outstanding so far. Setup was quick and easy, and the performance difference compared to older consoles is immediately noticeable. Games load almost instantly, run incredibly smooth, and look amazing in 4K. The console stays quiet even during long gaming sessions, and the Quick Resume feature makes jumping between games effortless. Storage speed alone makes a huge difference. The controller feels solid and comfortable, especially for extended play. Overall, this is a premium console that delivers exactly what it promises. Very happy with the purchase and would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best XBOX So Far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an Xbox One S, and the difference is astounding, especially with load times. Boots up in seconds, map loads in seconds, no graphic stuttering and has plenty of USB ports for peripherals. The option to place vertically or horizontally is also nice. The only complaint I have is the limited drive storage. The 2tb expansion is coming down in price, so that is next on my buy list. Overall very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have much to say but I will say that this is a great console. Being able to play at 120 frames is great(this depends on the monitor you have). Another that's cool about this console is that it has quick resume which great if you were on lets say YouTube for example. If you go back to the game you were playing before, you'll see on the top right it says quick resume and the game will be at where you last had it as long as you dont close the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is the best gaming platform!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has been my favorite gaming platform since the 360. Its the easiest to use. Most versitile and fits better in the entertainment center. The xbox controllers are the best most comforable controllers. Game pass library of accessible games and its cloud streaming platform are great. Graphics are amazing when paired with a quality TV. Xbox accessories like their headphones are great as well. Bluetooth works flawlesslessy and has great range. Battery life on the controllers are great. PS5 might have a slight edge on graphics incertain games but its not enough to beat the xbox. Xbox for another win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox was worth the wait.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my new Xbox series X and couldn’t be happier. It’s still hard to get and so what I did was I got the “all access” deal. All access is where you finance your Xbox and game pass ultimate for a low monthly payment of 35$ for 24 months. Sure, I’d rather of bought the Xbox outright but there is no penalty for paying it off early and you actually save a little financing it anyway. As far as the Xbox goes, what more can I say that hasn’t already been said. The new Xbox is super fast booting up and I love the 1TB storage and the ability to store lots of games. I love that it’s backwards compatible so you can play your old games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday may be your day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. After playing my old Xbox One heavily since it came out I figured it was finally time to make the switch to new gen. Immediately I recognized the loading times for every game were significantly improved. And I do mean significantly. This is the biggest draw of the new console (for me), as it makes finding matches, fast traveling, and switching between games lightning quick just to name a few. Furthermore, every other technical aspect is improved in some way from old gen, which is to be expected of course. Graphics are even more beautiful and the higher FPS (frames per second) means you'll even have a competitive advantage against players who are still on old gen consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product I bought. It was a gift for my son. He was so happy to get a new Xbox as his was about 15 years old. He was able to open up A LOT of games that he has wanted to play for so long but was unable to open on his old Xbox. It made him very happy which makes me very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easily the fastest and smoothest console I’ve used

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Xbox Series X a while back and it immediately became my main system. The speed is the first thing you notice. Everything loads fast, menus feel instant, and switching between games using Quick Resume is surprisingly smooth. It’s one of those features you don’t think you need until you use it, and then you never want to go back. Games look incredible on this console. The 4K output is sharp, colors look great, and the performance feels consistent even with demanding titles. I’ve been playing a mix of newer games and older backward-compatible ones, and they all run better on this hardware. The frame rates stay stable and the reduced loading times make a huge difference with open-world games. The console itself is quiet. Even after long play sessions it barely makes any noise, which is nice because some older systems used to sound like a jet engine. The build feels solid and the design is simple but clean. It’s heavier than it looks, which actually makes it feel like a well-built device. The controller is comfortable as always, with small improvements that make it feel more precise. The textured grips help, and the triggers feel really responsive. Battery life is good, but I definitely recommend picking up a rechargeable pack or using a rechargeable AA setup. Storage is the only thing I had to manage a bit, since modern game sizes can get big, but the expandable storage card makes it easy if you ever need more space. Cloud saves and game syncing also worked smoothly from the moment I signed in. Overall, the Series X is just a powerful, fast, and reliable console. If you want something that delivers top performance without any hassle, this is definitely the one to get. Too bad the prices have now shot up...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Oustanding Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, I'm able to play Xbox games from first generation Xbox without problems, and any game from Xbox 360 so far.....of course last generation games as forza horizon 5 with outstanding graphics and sound.....incredible, i don't have a lg C1 one with HDMI 2.1 yet, I'm using an lg C8 ole 4k HDR and I'm pretty satisfied with the graphics and performance of this Xbox, coming from an user of Xbox one X.....pretty amazing ....It was pretty easy to move all the data from Xbox one X to the new Xbox one series x using the WiFi, it took a while because of bunch of games but it was easy....

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Gaming Obelisk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an Xbox One X to the Series X and the jump in performance was still impressive. Though I never had issues with Cyberpunk on my One X but this Unit of a machine brought it to the next level. I don’t like that Microsoft took away some of the inputs/outputs that the One X had like optical out and having an HDMI input/output. The thing is huge, there’s definitely room to keep those. Overall a good bump in performance for this generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just say yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has provided the best gaming experience Ive ever had. I love the storage capacity and nothing compares to the graphics this model provides. With the best buy membership I know I got the most out of my money and that they offered the best price.

    I would recommend this to a friend