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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 948 Showing 18,941-18,960 of 36,758 reviews
  • Rated 5 out of 5 stars

    Game console of the decade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good console. controller is the same as before but overall all my games look phenomenal. once hdmi 2.1 is more popular it’ll only look better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best game system I have purchased besides a PS5. Love the design and functions flawlessly and love the graphics. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looooove my series x i had the original xbox 1 before getting this major upgrade games look amazing like breathing new air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consol

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great console, start-up is incredibly fast. Video output is on a whole new level, and the curbside pickup made the whole process very simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console, Runs Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Series X system is incredible. I purchased this as a gift to myself. Cyberpunk 2077 looks and runs great on this console. The graphics are comparable to a $1300+ PC. The only con, in my opinion, is the controller. The controller is a little dated compared to other offerings. I was shocked by how "cool" this machine runs, very quiet very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console performance and graphics very recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the center of or entertainment and holds all of our apps and games. This thing is a powerhouse and runs super quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this xbox great condition nothing wong with it thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to handle a console launch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was seamless and smooth. Employees were accommodating and knowledgeable. This was the best handled console release. A+ staff. Great work guys.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your pickup experience went well. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bigger Better Faster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is a vast improvement from he previous Gen. I am not a hardcore gamer but it defiantly is making a speed bump in some of my games thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return to Form

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Xbox One generation stumbled out of the gate against the PS4. The series X comes out punching against the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Holiday Gifts that's not a PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was easy enough to find. Great gift for my family. Works well with all our entertainment appliances. Sadly just needs more exclusive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell off Xbox but this brought me back. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming System

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the XBOX Series X. This was a great investment for fun. If you haven't grabbed one you should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth upgrading from the Xbox One X. The load times are really fast and I haven’t had any issues since I purchased a month ago.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you feel it was worth the upgrade and you're enjoying the fast load times. We hope everything continues to run smoothly!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Early stages but still great console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console. Graphics and refresh rate make games I played recently on the previous console looks amazing . Pair it with a current 4K tv and you won’t be disappointed . Still some problems with games making the console freeze and shut off, but I believe Xbox will be coming out with an update soon to help that. That’s the only reason I didn’t give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox series X Had to wait one day to pick it up lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to get a console, haven’t had any problems and runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love xbox. I’ve been buying Xbox’s over Playstations my entire life. & never have I ever wanted to switch over. Microsoft gets it right as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother LOVES his game. It was a present and BestBuy was the only place to have it.

    I would recommend this to a friend