Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 34,453 reviews
  • Rated 5 out of 5 stars

    PC power on a 55 inch HDR 4K TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST FAST FAST. This is finally the day where console gaming power matches PC gaming power. PC power on a 55 inch HDR 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox console

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox fan. This is the best Xbox so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disconnected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super impressed. In some ways its better like with load times but then I have trouble with the system not connecting my controller or in the middle of a game my controller becomes disconnected and I have to restart the counsel, Very frustrating especially for the cost of the system. Hopefully there's a patch for that soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We're sorry that there's a connection issue with your Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it such a great console to run all sorts of games on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X, while not better than the PS5 really can output some great graphics. My XBox friends love theirs a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox has the space would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast gaming. Picture quality is awesome. Had a few issues with some games needing reinstalled, but overall works great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy you are enjoying how fast the Xbox Series X is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Super fast load times. Nice that existing accessories can be used. Seamless transaction and pickup from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both consoles are great.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wether you go xbox or PlayStation its still next gen both preform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my bother playing daily and using it as a movie streaming device. Need to get another for my room as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, and easy to switch over your old stuff to the new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas and he was so happy! Love the way Best Buy handled the purchasing of this product! Very well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lived up to the Hype

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mixed feelings when I purchased, but I have loved every minute of this system. Lightning fast and has a nice modern look to it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Drake,

      Thanks for taking the time to share your thoughts. We are happy to hear that the Xbox Series X exceeded your expectations and you are enjoying the look and speed of it. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X Box series X

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 4 including 2 boys and all loved it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox by far. This thing is incredibly fast and performs as advertised. I'm excited to enjoy this console for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful gaming machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine I never had. I like the quick resume which help me fast switching between games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is lightning fast and graphics are great! Runs very quietly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance with no real downsides to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best console to date from Microsoft. It is extremely fast and responsive. I can't wait for the upcoming titles for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are happy with the Xbox Series X and how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    5 star

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console love it definitely best Christmas gift !

    I would recommend this to a friend