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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34454 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 968 Showing 19,341-19,360 of 34,454 reviews
  • Rated 5 out of 5 stars

    Solid so far!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months in and no issues. May not have alot new games yet but the backwards compatibility with frame boost is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying an issue-free, next-generation gaming experience thanks to your new Xbox Series X Console! Whether it be the backward compatibility it hosts, its FPS Boost feature, or simply the whole package, we're thrilled you are loving your time with it. Thank you for sharing your feedback! If you are looking to add a few more exciting games to your rotation, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved titles, gathered from across all genres of gaming. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox box system and the graphics are as amazing as people told me!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing hardware. Not enough next-gen games yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome, runs completely silently, and has all kinds of amazing features like Quick Resume and Auto HDR. What it needs though, is some proper launch games. I've had fun playing Assassin's Creed Valhalla, Forza Horizon 4, Ori & the Will of the Wisps, and others, but I want to try some truly next-gen experiences soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my xbox Series X on November 10, 2020 and love my system great graphics really good picture with 4k. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Promise delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been waiting for this since it was first released. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Just wish halo infinite was a launch title, but delaying the game in order to make sure it’s ready is good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your thoughts with the community! We appreciate it, and are excited to hear you are enjoying your new Xbox Series X Console. We can't wait for the Halo release either! In the meantime, if you're looking to add a few more titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. You'll gain instant access to hundreds of player-loved titles, hand-picked from across all genres of gameplay. Get all the info you need to take you sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! No Problems, runs games smooth as can be for a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are definitely the best. Very small compact system. Memory will be used up fast with only 1TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my husband. It is great product and easy to use. It was an easy setup and has amazing graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas gift. We are glad to hear that your husband is enjoying the graphics of the Xbox Series X and that it was easy to set up. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to get my hands on this! This Xbox is a beast definitely worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x is amazing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video game is amazing. The coolest part of the next gen systems is the incredibly reduced load times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new gaming system I got for one of the kids at Christmas. Were lucky to find one. Also picked up the expansion card.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Acon,

      It’s great to hear that your children are enjoying their new Xbox Series X. We’re thrilled that it's working well for them. Thank you for sharing your experience; we hope they have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console, great games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen gaming experience and Halo is an absolute must play. Easy to buy and pickup at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal a must have video game system. I would highly recommend this video game console for any gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy i made this purchase! Better graphics, faster load times and game pass! Ill recomend this to anyone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear we've earned your recommendation when it comes to your new Xbox Series X Console! Whether it be the enhanced graphic capabilities, near-instant load times, or even simply the overall aesthetic of the design, we're thrilled you are enjoying the hosted experience. Thank you for sharing your thoughts! We appreciate it, and couldn't be happier you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great design with potential.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with great power. Very quite and love the design. Control is the same as past generations which is good but needs added features. Game pass and fast resume is probably the only reason to buy this right now as there are no exclusive 1st party games for it. If you can wait, then there is no rush to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase I made and it only took 5 minutes to receive it from curbside pickup on Black Friday. Now that’s fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs new games desperately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Jeez do they need new games not enhanced games. Actual new games that were designed for the system specifically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Christmas item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my grandson. It was the number one gift on his list. He was so excited when he opened it on Christmas. He loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new xbox so i could play games specifically for xbox. It works great so far although i am more partial to playstation do i like xbox as well.

    I would recommend this to a friend