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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36575 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 36,575 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    My review on Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and amazing graphics, still feels like a regular Xbox but advanced

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great gaming system, worth the extra for DVD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that we can use our games on disc with this Xbox versus the Series S model. The speed of the machine is fantastic and doesn't glitch. Some problems with installing one or two games on initial setup but no problems since. The issues were failed installs of some COD modules and similar on other games. I would recommend this model over the Series S, especially if you have many disc games that you don't want to repurchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the way to go! I absolutely love this gaming console. It is so incredibly fast and powerful. Plays games so beautifully, and is very reliable! Love this console, and I highly recommend to anyone looking into Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox =fun Microsoft = :-(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amassed at how complicated it has become just to play a game on your home TV. not only buy the CD but have to also purchase a Game pass just to get needed updates for the game you thought you owned....very SAD!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Better then the old Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little tip for people having trouble finding a console in stock in 2022.. Apply for financing thru Citizens bank and Best Buy. You have to pay for 3 years of Xbox live with it, so it totals around 800 dollars, but its worth it.. Only 35 a month or so with 0% financing, and you get one in a cpl days.. Very cool with amazing graphics.. Mainly bought to play 4K DVDs @120fps on my Sony OLED.. Also plays movies in Atmos..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Game room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online during Christmas time, they were out of stock but came just in time for my son to enjoy it on Christmas day. It was on sale too. XBOX is quiet when downloading games and never runs hot, love the shape and blends in well in our coputer/gaming room desk compared to the ps5 slim.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox series x is a noticeable improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it feels like more of an upgrade than a new generation due to the operating system user interface being basically the same, the graphically improvements and speed is very noticeable. The box attracts at lot of dust, but runs very quiet. Games that ran on xbox one with long load times, have almost none on this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x box x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is a very good Xbox. The only downside is if you want to download games, one terabyte is not enough storage. I purchased an extra 4 TB and I've used most of it already too. I wish that Xbox would make a 10 TB box that was affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packs a Powerful Punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited as long as I could before upgrading to this machine from my One X due to the cost. But certain games that my buddies started playing were not available on the One X. It runs waaaay faster than the One X. When games go from the pre-game lobby to start, I actually am loaded and waiting before the round begins; whereas with the One X, I wouldn’t load into the game until about 30-40 seconds had already passed. It is smooth, download times are much faster and game play has improved with the faster processing speeds. I have been very pleased with my purchase and hope to have this one last 6+ years like my One X did. Also, the textured controller is very comfortable in the hand…it’s a minor change, but I like the feel and response of the controller. One complaint is that the controller charging port is a different USB from the previous generation, so it doesn’t fit in my controller charging dock. But the package includes the cord needed to charge the new controller. I also like the fact that you can run the machine in a horizontal or vertical position depending on your positioning needs for your setup. The price is a bit higher than I prefer, but ask for some gift cards to help reduce the pain; it is worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Greatest xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever. So much faster than the Xbox one and more storage and way better graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - An Incredible Gaming Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Series X as a birthday gift for my son, and I couldn’t be happier with the decision. From the moment he unwrapped it, his excitement was unmatched, and the console’s performance has lived up to every expectation. Pros Outstanding Performance: The Xbox Series X is a powerhouse. Games run smoothly at 4K resolution with stunning visuals and lightning-fast load times thanks to the SSD. Backwards Compatibility: A major highlight is its ability to play older Xbox titles, which allowed my son to revisit his favorite classics while enjoying the latest releases. Compact and Sleek Design: The design is both modern and understated, fitting seamlessly into our entertainment setup without taking up too much space. Quiet Operation: Even during intense gaming sessions, the console remains impressively quiet. Game Pass: Access to Game Pass has been a game-changer. With a vast library of games, there’s always something new and exciting to explore. My Son’s Reaction The Xbox Series X was the perfect birthday gift. Watching his face light up as he played his favorite games was worth every penny. The improved graphics, faster load times, and immersive gameplay truly made his special day unforgettable. Cons Storage Space: The 1TB storage fills up quickly, especially with larger games. An external storage solution might be necessary down the line. The Xbox Series X is an exceptional console that delivers on every promise. With its superior performance, sleek design, and expansive game library, it’s a fantastic choice for gamers of all ages. My son loves it, and seeing him so happy has made it one of the best purchases I’ve ever made. Highly recommended for anyone looking for a top-tier gaming experience. If you can get your hands on one, it’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beauty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the last one in the store hehehe lucky me. I love this thing so much I did a big upgrade from a first gen Xbox one to this absolute beauty. My coworkers wanted me to get it so I could play marvel rivals with em and playing black ops 6 is so much better. The game just has a better feel, better responsiveness, better graphics its great really

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. The boyfriend and the kids are always on it! It could have more storage space for the price. But overall its great. It doesnt overheat and its quick. No issues have been found and weve had it for a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as advertised works great fun times... although they are starting to nickel and dime for everything pay for Xbox Live pay for Game Pass raise all the prices it's like they don't have enough money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys are ecstatic! Such an improvement over the Series One. Faster, better, everything. And with our networked LG TV's, all with xBox gamepass, they love it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new system! You can definitely notice the speed difference when it comes to going in and out of games and the less time it takes for matchmaking and such. Would definitely recommend to upgrade if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just do it! This is true next-gen performance. I cannot believe the difference even coming from the Xbox One X. The SSD on this thing makes game load times literally non-existent and it's truly awesome. Games look even more amazing on my 4K TV. Quick resume is a neat feature. Controller is almost identical to the Xbox One with a few minor changes and overall being a bit smaller. I love the fact that everything from last gen is backwards compatible including accessories and don't even get me started on Xbox GamePass.. Xbox really out did themselves on the Series X. If you have a 4K TV, I definitely recommend getting the Series X over the Series S. 10/10 I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Matched Amazon's Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually found a better price for this on Amazon so I went to my local Best Buy and they matched the price. Between this and the excellent customer service, I will always shop with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy (pun intended)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to finally buy an Xbox for my birthday was awesome! I’ve been an Xbox fan since like 2014. The staff at Best Buy were very helpful and the store looked very clean. Definitely will shop here again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this console for 2 years and everything had been great. Have had to replace the controller a couple of times due to stick drift but the console itself is amazing

    I would recommend this to a friend