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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 992 Showing 19,821-19,840 of 36,759 reviews
  • Rated 5 out of 5 stars

    4K gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as preorder but didn’t ship out until late on launch day. Will definitely pick in store pick up next time. Best gaming system ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better refresh rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have old Xbox one and did not find difference in streaming Netflix or YouTube. May be good for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new xbox wonderful graphics. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system however the controller is not working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Game pass is the best for this system as you can play games on here and your pc. Xbox boots instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen gaming at its best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Plays previous gen game’s with no problem and some event get 120FPS at 4k And game pass is amazing on this too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether playing an old favorite, or an optimized, next-generation title, your new Xbox Series X Console has been designed to enhance and host them all. We're thrilled you are enjoying your gaming experience on your new setup! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console ever. Xbox is killing it :-) fast super fast good loadings I mean great loading times. And the switch between games awesome: -)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology not enough next gen games to test it on but a large improvement from the Xbox one. Therefore, it receives 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Good, Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. It's quiet, heavier than it looks, and most games look great. I would say it doesn't have as many "next gen" features (aside from the tech) as the PS5, many the 3D audio and adaptive controllers. The interface is too busy and crowded, but it's a good system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun system highly recommended!!! Only drawback is there is no 3D blu ray support as of now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monster of a System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, quiet, and bold. This system has a great future ahead of it, but we must all wait for these games that will push the hardware to new heights. It plays almost everything Xbox related, and Quick Resume is a game changer. Definitely worth the purchase if one lives in the Microsoft ecosystem, and time will tell for what happens down the road.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Owen,

      We're thrilled that you're enjoying the power, speed, and quiet operation of your new Xbox Series X. Thank you for sharing your experience with it; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, my kids love it and I’m impressed by the graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Consoler Ever! So fast, so easy to setup, graphics are great, great piece of technology that should last me for the next decade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magic and so much fun for all ages. Makes sure to get second controller and all the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and graphics, absolutely no lag time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect game console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game console, it’s fast, great selection of games. Also is good for any ages, Microsoft got Xbox game pass brings a lot fun.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dariel,

      Pairing your new Xbox Series X Console with Xbox Game Pass Ultimate is a true power move! This combination is like nothing in gaming, and we're excited to have you along for the ride. Thank you for taking some time to share your story with us. We couldn't be happier to hear you are enjoying the wide range of available game titles, as well as the optimized, next-generation computing power your console offers you. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox fan here. Went from the xbox x to this the jump in quality is similar to going from the xbox s to xbox x. Prettier graphics for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, fast speeds, great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an xbox.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an xbox series x. It does everything it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console haven’t had any bad experiences with it

    I would recommend this to a friend