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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34450 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 999 Showing 19,961-19,980 of 34,450 reviews
  • Rated 5 out of 5 stars

    Fantastic piece of hardware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, quiet as hell and blazing fast. Many much needed improvents have been made and it's a superior build.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my kids and they love it. My daughter has unit in Sacramento and this is a good way for my kids to connect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bert,

      We are so happy to hear that your kids are enjoying the Xbox Series X. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So compact and so powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a compact and powerful consul it's the best today I get great 4K frames per second I love this controller USB-C wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great and it’s an upgrade from the X/S that I previously had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy to get this Xbox!! Best Buy came through on this much desired game system. Christmas wishes were granted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my Xbox One S. Games look beautiful and load so much faster. Ethernet port is also faster on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from the One S. Everything is quick and snappy. The games look sharper, smoother, and more detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to get but worth it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this console is hard to get but don’t lose faith. It is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, very fast...still waiting for true next gen games on the xbox side but the speed is already a major plus over my one x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads all games so much faster than the old xbox. Much crisper images, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried yet, it’s a Christmas gift and I was lucky to score one at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the new Xbox! The graphics and quality and gameplay is on par with a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Xbox fan since the original and the series x did not let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster than the previous generation and this console is massive, so make some room for it. I’m loving this new Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in the world. I did have some bug issues in the begging but it seems everything has been updated.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you were able to work through any tech issues you were having with your new Xbox Series X Console, and excited to know you are right back to gaming at the highest level. Thank you for sharing your story! If you run into any future problems or questions, we recommend the following link. Find all the help and guidance you need while configuring your home setup, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Xbox, this is must. Great hardware tied with gamepass that delivers great performance across the board.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      We couldn't have said it better ourselves: your new Xbox Series X Console is a must-have, and the gaming experience it hosts is a true sight to behold. And, when paired with the hundreds of available titles included with Xbox Game Pass Ultimate, its an unstoppable force. We're thrilled you have found it to your liking, and thank you for taking some time to share your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best video game console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best video game console, without a doubt it is the best that there is currently without comparison.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Esteban,

      We're happy you think so! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be more excited to be a valued addition to your next-generation gaming experience. Thank you for sharing your thoughts with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of waiting, I finally found a series x on line at Best Buy. Delivered as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from the xbox one. I was shocked. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up from the desk and the console is amazing

    I would recommend this to a friend