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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37098 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 37,102 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Well worth it if you can find it for $499.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a worthy upgrade over my Xbox One X. The Series X has better graphics, 120 hertz refresh rate, and load times are much faster. The bad, it is very hard to find.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Though possibly hard to track down, we're thrilled you were able to get your hands on one, and have been enjoying the optimized experience for yourself! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you have found it to suit your needs as a next-generation gamer. With features like these, who could ask for more! Thank you for sharing you thoughts, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming system very quiet and sleek design.....

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox wins

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and great graphics and speed on load times Haven’t had any problems with my Xbox series x Best Buy did a great job on stopping boy users I’m playing call of duty cold world and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great console for gaming in general

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console especially if you want to play old xbox games and new games on the same console, resolution reaches 1080p at max which is very awesome, games like fortnite load in very fast, more faster than a gaming pc with a rtx 3050 gpu or higher. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Best Xbox Console Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a great next gen console in my opinion. I didn’t have a 120hz tv but it’s great for those of you who has a 4K TV with HDR. This console is a perfect gift for Christmas that who wants to play it better but it’s impossible to get it right now and waited for 2021 when new games coming out like Halo Infinite and some cool games. Overall, I enjoy it and I’ll be having fun playing my video games with improved graphics and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series X is 100% worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a complete upgrade from the Xbox one, it is 4-5x faster, looks 3x better and runs a lot smoother along with that you get to play all of your Xbox one games for free, and you will get slight improvements to all of them. Unless they are enhanced you get the enhanced version for free as well.. with the exception of a few games because that’s how the developers made it (upgrades are usually about $10). You also get to play select Xbox 360 and original Xbox games, and you can get game pass which gives you access to over a hundred games to play. Overall I would highly recommend getting the console if you are a Xbox gamer and possibly a PlayStation one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Alot of space. Sleek look. Well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fridge Is Clutch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the place to go to for these new gen consoles. After following some twitter users, watching some videos, and having some patience Best buy has come through for me on multiple occasions. The console itself is amazing. It's incredibly fast and smooth. The only thing I would have liked to see from microsoft would have been a new innovative controller but the one it comes with is a regular one like the ones from xbox s and the like. That's not enough for me to deduct stars personally and this product is still a favorite of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate gaming console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for Xbox series X and PS5. They were out of stock constantly and the situation was not getting better as the Holidays approaching. I was lucky enough to log in Bestbuy.com at the right time and picked up the Xbox within 1/2 hour. It did not come with any game but as a new buyer I was able to try the Xbox pass for 1 month and paid just $1 to try a lot of games before buying them. There is nothing to dislike about the machine and the deal. I will keep shopping for another unit either xbox or ps5 to make some kids smile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games on this look amazing and it runs smootg with no issues, would buy another

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So much speed... Night and day over XB1X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son when it first came out for Christmas. I was very fortunate to be able to get one online and pick up in person at my local best buy. He was so excited Christmas morning it remind me when I got my Nintendo entertainment system growing up.. he was physically shaking shaking. Like father like son I guess. Been in constant you since he got it and haven't had any issues I did have to give him the expansion memory this year for Christmas but overall a great purchase and a great system way faster than the other Xbox One x. Which was mine until I just got a series x for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ready within the hour, service was quick and easy at pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Xbox Owner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! My first xbox actually. I bought it mainly because of gamepass and the backwards compatability. The backwards compatability is great for playing the great titles I missed out on since the original xbox. The quick resume feature is great and allows for jumping back and forth between multiple games without closing them out and losing progress on any of them. I would also like to add that, that at the time of this review, you can get gamepass ultimate pretty cheap by converting xbox live gold into gamepass at a 1:1 ratio (there are guides online on how to do this). Anyways great system, I look forward to what the future brings for it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ross,

      We appreciate the kind words! Whether it be its backward compatibility, featured Quick Resume functionality, or simply the depth of titles included with your Xbox Game Pass Ultimate subscription, we're thrilled you are enjoying your time with your new Xbox Series X Console. It truly is the most powerful system on the market today! We're happy you love it. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My Buying Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service—they were very friendly and explained different payment options for my Xbox. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Plays cyberpunk great. Now all i need to do is upgrade my tv to HDMI 2.1 but that will not be for a while. Other than that, thing runs whisper quiet, looks great in my living room too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Teddy,

      We're thrilled that you love the quiet operation and overall power of your new Xbox Series X. It's awesome to hear that Cyberpunk 2077 plays great on it, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and our son loves it. Much faster and more storage than his older one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Its a xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics,load times, etc. Its unfortunate that their is not any games made for it yet, Considering how hard it was to actually get. Props to best buy for trying to combat the scalpers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with the xbox ecosystem for 7 years now and happy to continue with the series x. Obvious speed improvements, out of the box, when navigating the home screen. Beyond that, games load up noticeably faster and the quick resume feature is invaluable to me now. Very pleased with the visuals, having gone from a one x to the series x. Looking forward to what this generation will bring.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, great graphics, really an improvement overall. For sure games aren’t exploring all its potential yet, but really worth it to move from Xbox one x to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Love the quick load times, graphics and user friendliness. Setup was simple. Paired with Ultimate Game Pass it’s hours of fun for me and the rest of the family. Definitely recommend.

    I would recommend this to a friend