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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 37,084 reviews
  • Rated 4 out of 5 stars

    Loving my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is super quiet, the quick resume is reliable enough, and the d-pad is easier to use than the previous controller d-pads. My only slight complaint is that sometimes quick resume does not respond with games after playing a couple of different ones before the one that you want to quick resume.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Julian,

      We're thrilled that you're enjoying your new Xbox Series X. While Quick Resume is fully operational with thousands of titles, we are aware that a select number of optimized titles may be experiencing issues with this feature. To ensure the best possible experience for our fans, we’ve disabled the feature for these titles and are working as quickly as possible to fix this issue at the platform level. Thanks for sharing your experience.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you all know this new Xbox Series X is almost impossible to get. I happened to check their website this morning and it was there! I am normally not so patient, but kept telling myself to give it a chance. It added to my cart and I was able to place the order for pick up at the second closest store to me. A little out of my way, but I am not complaining because it said I could pick up Friday but it was ready today!!! Got it and am so happy! Thank you Best Buy for making this happen!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance with great graphical output. Finally seeing the console on the shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations!!! Graphics are incredible, speed is amazing and start up of Xbox is instant. Loving it so far!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that the Xbox Series X has exceeded your expectations. We hope it continues to impress. Thanks for taking the time to share!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, I managed to snag an Xbox Series X during the Holidays for a fantastic price. Unfortunately, the console is still in its original packaging as I have been busy with life. I look forward to opening it and setting it up within the upcoming weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Incredible Console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and Most powerful console on the market! Graphics are incredible, speed is insane, and load times are cut to shreds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best and most powerful console I ever had.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This thing has been incredible, I didn't expected to be so fast and be able to run on such a high quality. For the last 5 years I have been gaming only on my PC but I wanted a console for my new TV, and this has become my main platform for gaming, the gamepass it's way better on console than on PC.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a year now and it's by far the best console I ever owned. I honestly do not get the bad rep that it gets. No regrets what so ever for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe the difference from my 360 to the x series. So glad i was able to get my hands on one of these!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! Haven’t had an issue yet and the next gen games look amazing. Highly recommend this console!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, far better than the old systems. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The performance of this is awesome!! A big upgrade from Xbox one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Gaming console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and speed. Definitely worth the wait for the console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this delivered on launch day. It came as advertised. Very short load times and games look great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produce has been great , no problem with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Xbox at a time when there was a shortage on video games globally and everyone was selling them for $800-$1000 on eBay. Process on best buy was very smooth and I’ve been enjoying my Xbox ever since, even to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST Console Money Can Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console out right now! 120hz and support for more monitors than the PS5 plus being overall more powerful of a console makes this the most competitive option! The fact that Halo Infinite and the future Bethesda games will all be Xbox exclusive makes this console in its own league. I’m a PC player and I bought this for my girlfriend and she’s in love with it. The little amount of time I’ve had with it has already impressed me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    amazing console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best next gen console ever made. very fast and made to handle any game that gets thrown in its way

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Series X Console is the best system ever made! We made be a bit bias, but we tend to agree. There's a ton of next-generation gaming power built into your new system, and we can't wait for you to explore all of its features and capabilities. Thank you for sharing your feedback with us! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed my system upgrades by add this to the collection

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Load times are significantly shorter, frame rate is great, and quick resume is awesome

    I would recommend this to a friend