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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 37,061 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my xbox one Can tell a huge difference and can tell this one will last me another decade or more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Xbox for my boyfriend's birthday. I ordered it through Best Buy and was able to pick it up in 3 days. It was quick and easy. It has been much faster than his previous Xbox One and has a lot more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox X = awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the new Xbox on Christmas Eve and it is one of the greatest consoles to come out. I have enjoyed playing it and getting the high speed play. Best Buy made it easy to order and pickup as well!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Next Gen Console:: X-series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of hottest item this crazy 2020 holiday season and for good reason. I have both next gen consoles the PS5 and Xbox Xseries and although I prefer the PS5 the X series is not a bad choice and a very good console. I don’t think it’s that big of an upgrade from the previous Xbox model but I like to have the latest in tech which is why I decided to keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    The Newest Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console. Quick resume and extremely fast load times are worth the hype. It’s hard to go back to my Xbox One X after using this. Combine this with a monthly game pass subscription and you are good to go. I rarely ever purchase games anymore due to this. I can’t wait to see what the next several years have in store for new games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The coming years look promising, full of exciting title releases and upgrades, and we're thrilled to have you along for the ride! We're happy to hear you are enjoying your new Xbox Series X Console, and that you've even paired with Xbox Game Pass Ultimate! You are truly poised to take on the next generation of gaming. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You. A definitely tell the difference between the systems it’s definitely upgraded. The speed the details in the picture quality it’s all up there as promised I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope af grapics amazing and no lagg whatsoever def better than ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    God of Thunder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twas an excellent excursion to my local Best Buy to acquire a mechanism that manipulates my consciousness into thinking I am the God of Thunder. Odin…. Don’t look at me so. Thou I am Thor, King of Your Mom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like hitting the Lottery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty hectic to get this product into the cart and actually purchase it. My son was ecstatic!! I had him pick it up at one of your stores close to his home (different city than mine) Checked and double checked the correct procedure for allowing him to pick it up. He loves, loves, loves this Xbox. And still trying to purchase one for his brother. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. No games....yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. No games......yet. The games that I do play have shown a significant reduction in loading times & the Quick Resume feature is not to be taken for granted. Once this generation of consoles gets going full-steam we should start seeing games take full advantage of the power & abilities of these wonderful machines. Just be patient on next-gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you taking the time to share your experience with the Xbox Series X. We are thrilled that you are enjoying it and all of its features. We hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics, fast response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet. The shape is different, like a small subwoofer so it sits on the floor. It handles the 4k graphics of Halo infinite well. It has never had to be power cycled to continue playing a game. I have gotten Halo to freeze, but I was still able to end the game so I'm thinking that's the halo software's fault

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X 1tb black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works like expected. Great gaming and graphics . When paired with game pass great system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox series x and would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Amazing system!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Super fast load times and runs smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant go wrong !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Happy with this purchase. Powers up right away and has faster performance and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The next generation is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful new system. Great design and fun that lasts hours on end.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console, super fast and quite. Can't wait for those new titles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the new XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is amazing! The clarity is awesome & I enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it and the 1t storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox. It’s about a year old and still runs like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs great! Got my new Xbox with game pass included so two years of the latest games. However I’m kinda disappointed about the lack of storage on the hard drive. It’s less then a TB and fills up fast! The guide button on the controller sticks, which can cause some issues.

    I would recommend this to a friend