Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 37,057 reviews
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, everything that was promised and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wooo love it!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my xb one was showing it's age finally. This is a giant improvement performance wise. All of my old games run better with this new xbox. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, fast loading, great graphics, love halo

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts, we are so glad you are enjoying the Xbox Series X and all its capabilities. We're happy to hear you're especially impressed with the graphics and fast load times. We hope it continues to amaze!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console with lots of potential

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console. Games look great with a 4K TV. The OS is snappy and quick and I love the quick resume feature though it seems somewhat inconsistent. Overall I’m very happy with the purchase and looking forward to the future as Microsoft has a ton of potential with exclusive games down the pipeline. Can’t go wrong here.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, easy to set up and play. Fast start up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience. Happy Gaming!

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good has to replace my s series that was 5 months out of warranty I really like the added space I had 512gb and almost only could play 5 x and s series games. And disk drive is nice. It's much smoother

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Better then PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market. Better then PS5!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great load times. Nice graphics. 120 fps is so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console, shaky pre-order but BB rocks!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement! I was concerned with things like cooling/bottlenecking given the specs that were released, but it has exceeded expectations! It will require a good TV for the optimal experience, but they are getting cheaper (Nano LG and a few other brands will offer the HDMI 2.1 and Dolby IQ Vision). One of the selling points was quick resume, but I feel like it has interfered with game play due to multiplayer servers being over/dead and the system taking me back to it upon restart. It does seem that MS has disabled the feature for incompatible games.It would be a time saving feature in certain situations i.e. campaigns ,but I play more online so it would be great to have an options menu for the feature. A few other bugs I'm sure will be worked out are Blu-Ray encoding on older versions,Sound bar+Bluetooth issues, uploading captures freezing, little stuff. I'm hearing an update is imminent! Had issues pre-ordering, site crash, getting answers about changing ship options, but BB came through -I did have to call a handful of times, but I believe someone was listening. And I did receive the console on release day! thank You Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you were able to get your hands on Xbox Series X. It's great to hear that you're enjoying it for the most part. Not all games currently support the Quick Resume feature. To see which games have been optimized for Xbox Series X/S, check out this list: https://www.xbox.com/en-US/games/optimized

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works like a dream. Worth every penny. The sales rep was great as well and helped ensure my transaction went smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox series X vs Play Station 5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people looking for the Play Station but i got to tell you the Xbox Series X is solid. 4K gaming is on point ! No lags !!! Super fast resume feature. And you cant beat the value ox xbox live. If your trying to build a gaming computer the $499 xbox series x is got you beat !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great graphics and overall is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This thing is a BEAST.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super lucky to score one today. Had to drive 200 miles to pick it up, but it didn't phase me one bit and was totally worth it. This system is phenomenally fast and setting it up via the app was an absolute breeze. It even carried my wifi security settings over. COD Cold War loads lighting fast compared to my xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. World of a difference upgrading from the Xbox one s. Load times are much shorter. Never realized how much time was wasted waiting for games to load until I upgraded. My one small complaint is that there no longer is a port for optical audio. Other than that I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are a true time saver! Now you can spend even more time in-game, instead of the loading screen. We're thrilled you are happy with your purchase! Thank you for taking a few minutes to outline your experience for us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system load times are blazing fast high quality product I’m very impressed and satisfied with this new platform

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Xbox for half a year now and it has been amazing. The graphics are amazing and the 120 frames per second runs like a charm. It handles any game with ease and the loading times are almost nonexistent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it mane

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get one, but this thing is amazing. Had it a year now and it’s so much faster than my Xbox one. My advice is to download the best buy app and follow people on Twitter that announce when Xbox’s become available. Stay logged in on the app and be ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick pickup during busy holiday season

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game console was available at the Mankato store quickly during the busy holiday season - quick and easy transaction. Console was up and running quickly and worked as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Next-Gen Console

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming console. I’ve always been an xbox person. It has everything a gaming console should have. From the quality to the storage. Overall just a great next-gen console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it havent had any problems with it

    I would recommend this to a friend