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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37045 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 37,045 reviews
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Next Gen console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New XBOX! Plays games great and faster load times as promised. Definitely add the 1tb extra storage. I think it should have came with 2tb built in. If your a fan then Definitely worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying how fast the Xbox Series X is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    xbox FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is my first, it's a little larger than I hoped, but it's amazingly powerful. After navigating the family permissions, we were able to finally get the kids reliable access. I do wish the family permission settings were a little easier and at least as much or more on the flexibility.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you have found the perfect setup for you and your family in your new Xbox Series X Console! Whether it be the available permissions filters, optimized computing power, or simply the experience overall, we're excited to know you are enjoying your sessions on your new setup. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Way better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from xbox S to series X amd can tell a huge difference between load speed and graphic before load speed was slow and graphic on 70' tv was ok. But huge difference super impressed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high powered console with great opportunity. Hopefully games that were developed for the Xbox One get upgrades, but overall the performance of the new Series X has been nothing but spectacular. The resume feature is amazing and most of the time I forget where I leave off from a game because I’m not used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox Series X, works great! Works way faster then my xbox One did.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Quality is great, size is a little too much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to upgrade to the “refrigerator” as my kids call it and it does not disappoint. Xbox did a pretty solid job with this however the only downfall is the size, definitely not something that is easily concealed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xlent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy process. Was able to walk in and out. The customer service team were very nice and helpful I recommend everyone to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Next gen looks promising!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great so far, superfast load times, smooth 60fps haven't tried any 120 fps yet. Only complaints is lack of exclusives and also had a few crashes playing AC Valhalla in the beginning its gotten much better now. Also wish the home interface was designed different instead of the same old. But other than that if you're looking to getting in I would say go ahead if you really want it, the games look great and there's backward compatibility on all Xbox games. But if you're patient and don't mind the wait then I would also say wait it out until more exclusive games are released, software updates and why not maybe a price drop next year. But overall great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not trying to glaze best buy or anything but it's my first choice when it comes to buying electronics. I can get in and out without all the extra stuff. The staff are usually on point too.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The Xbox loads games a lot better than previous consoles for the Xbox. The game pass is really awesome to use to play games on

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect Family XBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this model Xbox!! Our entire family has been playing on it. Graphics are amazing. We would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my little brother and he loved it! I am going to buy one for myself soon so me and him can play together!!!! Runs very fast and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A much faster processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the xbox one, the biggest thing i noticed was load times from start up of xbox to loading games ( and during games). Spend a lot less time in loading screens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My son loves it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Im loving my Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly you can't go wrong with the series x. Its graphics are amazing, backwards compatibility is a plus, and the ability to play remotely using game pass is a nice touch!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally got one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to snag one. For some reason these were in stock less than PS5. Ordering process was a breeze. One of the better systems of ordering a console online. Waited 5 mins before I checked out. I’m pleased with it. Definitely a step up from the Xbox S console I have.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the hype with the ps5 the Xbox series x is much better than it I promise you in game play and on paper do your research I definitely can’t wait to get home and turn on some warzone it’s so life like but make sure your have the tv that can push the graphics 4K 120 hertz with hdr turn it on and let it rip

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great xbox upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from an xbox one was very easy. The enhancements for the games I already have have been nice, and the compatibility with my old xbox one controllers has been a great benefit for jumping right in with my family. Load times are super fast and the interface is great. No complaints so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad it was an easy transition! The backwards compatibility of your new Xbox Series X Console means you can experience all of the optimized features of next-generation gaming, while still holding on to your ability to play through all of your favorite titles of the past. We're happy to hear you and your family are enjoying the hosted experience! Thank you for taking a few minutes to share your story with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome xbox the speed is incredible use it all the time definitely very new updated services

    I would recommend this to a friend