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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37043 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 37,040 reviews
  • Rated 5 out of 5 stars

    Best Console I’ve Ever Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly great the only issue I had was at the very start I wasn’t able to connect the it to my phone but I tried again recently and it worked perfectly. The console is very very quiet and super quick I love quick resume for games and the boot up time after reset in very quick too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Gavin,

      We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for sharing your feedback! We're sorry you experienced a brief issue with connectivity during your setup process. If you run into any issues down the road, we recommend visiting the following link, where we host helpful information on troubleshooting and solving many known issues. Find everything you need, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the best decision thst I’ve made. Glad to got it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's an Xbox Series X alright.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heavily under utilized this system. The most I've done with it is play Daytona USA and Skate 3 and those are 360 games. They look great though with backward compatibility. Forza Horizon 4 is fun. Just stated Judgement. It's very nice hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xboxone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new upgrade. Would recommend to friends/family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Transition to the Next Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was expected. Quick boot time and reduced loading times in games. Game and update downloads are fast. Quiet. Easy to sync. All accessories work seamlessly. No complaints. Looking forward to 2021 Xbox game releases.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the One X for a while and I didn't think it would be that much of a difference but boy was I wrong!! Amazing speed and game play!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son was very happy with the updated Xbox. xxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Loving The Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times for games and downloads are super fast. Even old games look new and vibrant on the system. Only downside is no new games specifically built to utilize the system’s power....yet, but looking forward to the future!! Make sure to have a 4K 120hz tv or monitor for best visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and the person that helped me choose this product I could never be more thankful for them!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best council period.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th3 series x is an absolute gaming power house. Never had an issue. It just runs big games with killer graphics day in and day out without missing a beat. Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally Got One!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 5 stars because my son absolutely loves it as an upgrade from his Xbox One and earlier 360. Availability was low to nonexistent, but understanding the world's supply chain delays I count myself lucky to get one now at normal retail price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox series X!! When I seen that Bestbuy had it in stock there was know question, I had to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome. I thought my Xbox One X was fast, and then I got this beast of a console. I have had no issues except for it crashing while playing Black Ops: Cold War a few times (turns out it was an issue with the game, not the console). Definitely with the pricetag. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    The True Next Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I’ve ever bought. I can play any game I want from any generation. Fast load times, 120 frames per second, 4K, truly this is a next gen console and paired up with game pass it truly is a great value. Would totally recommend this to anyone that plays video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We are glad to hear that you are enjoying your Xbox Series X with its fast load times and backwards compatibility. Have a great one, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday present for my husband. He loves. Fast delivery and easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously impressive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a PlayStation guy, but seeing the features of this console and the future of Xbox games along with game pass made me switch over to team Xbox. I have a powerful gaming pc but often find myself buying games for this as it doesn’t really make you compromise much over a good pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Let us be the first to welcome you to Team Xbox! There's simply no better way to take on next-generation gaming than with your new Xbox Series X Console. We're excited to have you along for the adventure! Thank you for sharing your experience with the community. We appreciate your feedback, and are happy to have you as part of the family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    great gaming upgrade from xbox one s

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The ssd is the new xbox’s is super fast when trying to start the console or load games compared to the old one, quick resume (keeping games open in the background to quickly go back to them) is a super helpful and need feature when playing with friends and switching from game to game, the console also displays games amazingly whether it be in 4k 120fps or in 4k 30 or 60 fps (quality preset in some games) it looks stunning, do not regret purchasing one bit and i plan to keep this console for many many years definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is great. It is powerful and the controller fits my hand really well, which is great since I have medical left arm and hand issues. I switched from PlayStation to Xbox strictly for the controller and my situation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love buying from best buy, they price matched the xbox series x. amazing console don’t second guess it just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox ever.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best Xbox made. Very similar to PC. Although due to Covid and GPU prices the games I play on PC and my series x, they look better on my series x until I can upgrade later. Get game pass with this. You won’t regret it.

    I would recommend this to a friend