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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 37,040 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good, but not good enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. But whether it was done to make it easier for those moving from the past generation, or just out of laziness, so much feels...old. The interface, the controller, it just feels last gen. That said once you get into the games, the amped up load times and graphics are absolutely noticeable. There’s a reason this is easier to get your hands on than the PS5, it’s just not as good. It’s a great system that just happens to be not as good as its competitor. If you’re a Microsoft loyalist, get it, if you want the best experience, wait it out for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality console and gaming performance. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles of all time. I still play my PlayStation but this will go down in history one of the greatest. Thanks best buy for the food service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Xbox Series X since released. Absolutely ZERO problems!!! Its completely quiet! Don't even know its on! Not just games are better, EVERYTHING looks and runs better. Games. Movies,etc. If u can find one I would definitely! Recommend to buy, period!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get the XBOX Series X because i wanted to play on my OLED HDR 4k TV. I currently play Mortal Kombat 1 and it looks absolutely beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. My kids love it even more:). It was time for an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Product but needs some updates!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox packaging and best buy costumer service was amazing. The Xbox is so fast. and looks great. I wish it came with a longer HDMI cable though and it is a little outdated to still. be forcing AA batteries on a 2020 new generation console so I would recommend getting the $25 play and charge kit. My. number one complaint is definitely how they did not change the interface at all from the last generation. It kinda shows some laziness on Microsofts end and doesn't make the console feel like a new generation. PLEASE MAKE THE INTERFACE DIFFERENT ON SERIES X|S when compared to the xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console yet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console! This is the best Xbox edition yet graphics are great and I love being able to play all of the gears of war edition.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Xbox X! It has backwards compatibility, 1 TB SSD, and I've not noticed any lag. I am relatively new to gaming and this system didn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and ease of use upgrades from the last few generations of the Xbox are remarkable. It is much easier with all the newer wireless peripherals to set all that up and the load times are at least 5 times the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Its ok just a little faster barely notice a diff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its about the same as the old xbox x, its fast i guess but the interface and the boot up time are abuot the same the design is cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, i’ve had it for a year no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah yes, the console that changed the face of gaming this gen. While it may not have any first party games at the moment. It will still boost the speeds and specs of the previous gen games. Keep in mind that companies are pushing out visual updates that will say “Series X”

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Boyfriend loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my boyfriend and he can’t stay off, the graphics are insane and i even got me a cute pink controller to play too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Lovely!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a marvel, with it’s quiet performance to its 120hz outputs it’s absolutely stunning. Next generation had me very hyped and I wasn’t disappointed. The Xbox Series X was very easy to setup all I had to do was: Open the box, Plug in the Xbox, and Type a few letters on my phone and I was in! After which I downloaded a couple games totaling to 500 gigabytes. I laughed up WatchDogs Legion and boy was I surprised, the loading time was nearly non existent I loaded in within 15 seconds. After I loaded in I was greeted with absolutely stunning graphics, and 120 fps. Not to mention I couldn’t even hear the Xbox! My Air conditioning unit is louder than the Xbox! I played for a few hours than hoped on 2k21 Next Gen and I loaded in in about 10 seconds total. It’s ridiculous how fast that SSD is. This Xbox Series X is probably the best console I’ve ever had my hands on. I 100% recommend this product to you or your family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X! We're thrilled that you're enjoying its fast, powerful performance and whisper-quiet operation. It's great to hear that you consider it to be the best console you've ever owned. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a monster console. After 1 month of use I do feel like it over heats a lil bit. Hopefully it’s not a big problem in the future. With that being said it the best console Microsoft has made this far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Xbox and the ease of which it was to hook up. No complaints on product or delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best of the best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! Every game I’ve played just seems to look and run better. After having an X-Box One-X it still outperforms it in every way. It is always my first choice when deciding which game console to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system, always fast downloads. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Quality you expect from Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, super easy set up and transfers account from old Xbox One with no hassle. New controller has a far better texture too.

    I would recommend this to a friend