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Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 37043 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 37,040 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan and avid video game enthusiast and player. The Xbox was the last in my collection left and I can’t wait to see its performance running.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great next gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phenomenal graphics can use your old accessories, just make sure you give it enough space heats up easily. Wish they had more exclusives

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your experience with your new Xbox Series X. As you mention, we recommend placing your Xbox in a well-ventilated spot to prevent overheating. Keep six-to-nine inches of clearance around the console and make sure that vents are unobstructed. We hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing. The SSD is lightning fast! Ultimate game pass allows you to play so many games! And it was handled great by Best Buy especially with so many other retailers still not providing an XBOX to their pre ordered customers to this day...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UI is the same as the previous console which makes it feel like youre playing ln the same th. But the speed is undeniably much faster! Glad I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, runs great and had no issues for the past 3 months

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Runs a little hot after a couple of hours but no real issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible platform embracing the future and past

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is quick, quiet, and easy to use. Gamepass is a phenomenal asset that makes sure there is always something to play at your finger tips. Controller updates are subtle but continue to improve on arguably the best controller available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming console. The quick resume is my favorite feature. It takes less than a minute from pushing the power button to actually playing the game. However, the os is buggy. It crashed several times during playing within one month.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But online and pickup today!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the ease of ordering online and picking up at my local Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Consoles Have Finallly Caught Up with PCs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast in a compact package. Offers 4k 60fps - 120fps game play on games optimized for it, has great features, and a simple design. Outperforms my $1400 gaming PC when playing games that are optimized for it for a third of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great. I love the fast loading times. It has a very user friendly and customizable UI. Xbox gamepass has surpassed my expectations and giving me opportunities to check out games that I've missed out on in the past. Well worth the purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cody,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are thrilled that you are enjoying it and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are top-notch! Everything looks lifelike and real!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BG3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox! I bought it in order to run Baulders Gate and it handles it very well. I've been having a great time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day! I love how convenient it makes things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Big improvement from last PS4 console. Would buy again or recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Don’t Give Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to acquire 2 of these! One for myself and one for a co worker. The console is next level! Paired with my 55 inch 4K tv the graphics are insane. Would definitely recommend if you are a big Xbox person the features are great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chase,

      We're excited to hear you are enjoying the many included features and optimized resolution of your new Xbox Series X Console! It's truly a next-generation gaming beast, complete with all of the functionality and abilities you've come to expect. We're happy to know you are enjoying your time with it. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works great, son loves it. Great deal with a great price. Friendly and helpful staff. I will be back.. thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good idea for the payment plan..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids enjoy it and they can now leave my ps5 alone... BTW I wish you guys can do this program with the ps5, it was a real smart idea and even though i hate Xbox i couldn't resist buying it for my kids

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC purchase! Love it! The best of everything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    pinnacle of Microsoft’s gaming efforts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the pinnacle of Microsoft's gaming efforts, blending the promise of powerful next-generation performance with superfast loading times and a huge library of games spanning multiple Xbox generations.

    I would recommend this to a friend